2019 Infiniti QX60 Recalls, Ratings & Complaints

Incident: October 31, 2026 · Filed: October 31, 2026

The backup camera image intermittently goes blank. The failure occurs randomly; the only way to restore the image is to turn the vehicle off and restart it. When the camera is blank, the driver has no rear-view image when shifting into Reverse, which is a collision risk to pedestrians, including children, behind the vehicle. I reported this condition to the servicing Infiniti dealership multiple times over the years, and at one point the changed the camera, but most recently in 2026 when the vehicle was tested and the failure was documented as "could not replicate," and I was instructed to return if it happened again. The fault continues to occur. The same failure pattern was documented on both March and October 2026 visits. NHTSA Campaign 19V-654 / Infiniti R1911 recalled 2018-2019 QX60 vehicles for rear-view camera image failures. My vehicle's camera blanks completely and intermittently and is repaired only by a full power cycle, a different failure mode on the same safety-critical component. The condition has been reported during the warranty term and was never truly repaired.

Incident: October 30, 2026 · Filed: October 31, 2026

The airbag/crash sensor warning light illuminates intermittently and randomly. The warning appears without any change in seating, road condition, or impact, and clears on its own or after a restart. I have observed this for months and raised it with the servicing Infiniti dealership, where it was documented on 10/31/2026 during the current diagnostic visit; earlier attempts to reproduce it returned "could not replicate." An intermittent airbag warning light means the airbag system's readiness cannot be confirmed: airbags may fail to deploy in a crash or may deploy unexpectedly. The vehicle has also recorded code C1130, an ABS module communication fault, and was included in NHTSA recall 19V-807 for ABS actuator inspection, showing this generation has documented electronic control faults. The intermittent warning has never been diagnosed or repaired, and the warranty term has since ended. The vehicle is currently at the dealership for diagnosis.

Incident: October 30, 2026 · Filed: October 31, 2026

Intermittent resistance during turns, felt as drag through the chassis with the steering wheel reacting to resistance coming from the front end, not the steering column. Tires are about one year old with pressure, balance and rotation recently verified, so tire-related causes are unlikely. The sensation has been present for several weeks, occurs randomly, and has become noticeably more frequent over the past week. It creates unpredictable steering effort while the vehicle is in motion. First reported to the INFINITI dealer March 2026 but they could not replicate. This model line has documented steering and chassis issues: NHTSA campaign 21V-402 recalled 2020-2021 QX60 vehicles for steering knuckle and rear axle housing failures; the 2019 model year sits in the same generation. The vehicle has approximately 67,500 miles.

Incident: October 31, 2026 · Filed: October 31, 2026

Fuel gauge and distance-to-empty (DTE) indication is constantly incorrect: the gauge fluctuates and DTE jumps or shows values inconsistent with the actual fuel level, that seems to have a temporary recovery of somewhat reasonable value when I disconnect the batter for a few mins. Reported to the INFINITI dealer on since 2022 and most recently both Oct 10 and March 23, 2026; where the in-tank electric fuel pump and fuel gauge packing were replaced under warranty, but the fault persisted afterward. Reported again on October 10, 2026 and recorded as not duplicated. The fault remains and leaves the driver without a trustworthy indication of remaining fuel, creating a risk of unexpected fuel exhaustion. This is a documented issue type on these vehicles: INFINITI has issued service bulletins on fuel gauge/DTE indication faults (including ITB22-015 and ITB14-036). The repair was performed during the INFINITI Elite CPO warranty term and never succeeded; the vehicle is currently being diagnosed by the dealer again.

Incident: October 30, 2026 · Filed: October 31, 2026

Check engine light has been coming on and off intermittently for over a year; it has remained on continuously for the past several days. An OBD-II scan on October 30, 2026 at 67,484 miles recorded stored, pending and permanent codes P17F1 (CVT judder, clutch A hydraulic pressure), P0101 and C1130. I have reported CVT judder/shudder under light acceleration to the INFINITI dealer multiple times: September 15, 2025, March 23, 2026, and October 10, 2026. Each time I was told the concern could not be duplicated, and on October 10, 2026 a CVT fluid drain and refill was flagged due by time and mileage on the multipoint inspection and deferred. The judder symptom is now confirmed by a stored P17F1. All of this was reported while the vehicle was under the INFINITI Elite CPO warranty, which expired August 16, 2026 at only 67,500 miles of its 100,000-mile allowance. This is the same INFINITI CVT covered by service bulletin ITB15-012i for judder diagnosis and repair on 2014-2018 QX60 models, and by the $277.7 million CVT class settlement that extended warranty coverage to 96 months on 2015-2018 QX60s; the 2019 model year is excluded from both. Code C1130 (ABS module reporting engine signal fault) is also stored; INFINITI recall R1917 (NHTSA 19V-807) covers ABS actuator inspection on 2017-2019 QX60 vehicles. The vehicle is currently being diagnosed again by the dealer and a goodwill request will been requested.

Incident: October 6, 2026 · Filed: October 7, 2026

2019 Infiniti QX60, VIN [XXX]. Dealer installed a Pass Time kill switch with the factory brake pedal wire cut in half and routed through the box. Pass Time's own install guide says to wire it to the starter and NEVER to any other circuit. If that box glitches, you lose brake lights and the brake signal to the car's computer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 18, 2026 · Filed: September 24, 2026

At the end of XXX I noticed that my 2019 Infiniti QX60 was starting to jerk when I accelerated. At first it was an intermittent jerking but on or about XXX it was happening more often. I took my vehicle in that day to get the oil changed and mentioned the problem to the manager at the shop. When the mechanic did a scanned diagnostic test on it he said it was a fuel pump problem and he recommended I get the fuel pump replaced. The shop completed the fuel pump replacement on XXX but when I picked up the vehicle it was still jerking. I called the shop when I got home and conveyed that the problem still existed. I took the vehicle back to the shop on XXX and after sharing this information with the manager and mechanic: [XXX] the manager called me back later in the day and said the error codes from the YouTube video I shared with them surprisingly show up on the next diagnostic scan! I picked up my vehicle that afternoon but couldn’t speak to either one of them because they left before I arrived. They asked me to wait an hour before picking up the vehicle so “the fluid could thicken up”! I have since emailed the manager about them guaranteeing their work because they misdiagnosed the problem. I paid approximately $1125 to replace the fuel pump and my CVT transmission went out when I was driving home after picking up the vehicle on XXX.I have about 142K+ miles on the vehicle. I get my oil changed when directed but have dealt with an oil leak in the past and had an electrical problem about six months ago. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: July 5, 2026 · Filed: July 16, 2026

Cvt transmission failing, started @ 113000 miles, trying to work with Infiniti consumer affairs, they have required me to bring the car into their shop for diag. When i purchased the vehicle 2/26/2022, include with the car was an extended warranty for 6 years unlimited miles. They dated the contract back to the manufacturer date in 1/31/2019 and expired on 1/31/2025. I’ve opened a case with Infiniti USA case# 56866430. I feel they have never fixed their CVT transmission issue and it causing consumer undue cost and stress.

Incident: July 1, 2025 · Filed: July 3, 2026

My backup camera is hard to see when I’m backing up at night.

Incident: February 11, 2026 · Filed: February 18, 2026

COMPONENT/SYSTEM FAILURE: Timing chain and timing chain tensioner/guide assembly failure. The timing chain has stretched prematurely, causing the vehicle to fail to start, loss of acceleration response, check engine light illumination, and audible rattling noise from the engine compartment. The failed components are available for inspection upon request at the dealership. SAFETY RISK: The vehicle would not accelerate when the gas pedal was pressed, creating a dangerous situation where the vehicle could not respond to driver input. This poses a serious safety risk in traffic, highway merging, or emergency evasive situations. Additionally, the failure to start leaves occupants stranded without warning. DEALER CONFIRMATION: The problem has been diagnosed and confirmed by an authorized Infiniti dealer. The dealer determined the cause is timing chain stretching and has quoted $6,500 for repair, which includes timing chain, tensioners, and guides replacement. PRIOR WARNINGS: Approximately one week prior to complete failure, the vehicle began exhibiting a rattling noise from the engine. The check engine light illuminated. Shortly after, the vehicle would not start and would not accelerate when the gas pedal was pressed. KNOWN DEFECT: This is a documented defect. Infiniti Technical Service Bulletin ITB19-027a addresses timing chain-related diagnostic trouble codes on 2017-2024 QX60 vehicles with the VQ35DD engine. The timing chain tensioner and guide failure on VQ-series engines is a well-documented premature wear issue affecting vehicles well before expected service life. At 80,000 miles, this failure is premature and indicative of a design or manufacturing defect, not normal wear. REQUEST: I am requesting NHTSA investigate this safety defect and consider requiring a recall for affected Infiniti QX60 vehicles. Nissan/Infiniti corporate has declined goodwill assistance despite the existence of TSBs acknowledging the issue.