NHTSA vehicle safety data

2015 Infiniti Q50 Hybrid Recalls, Ratings & Complaints

The 2015 Infiniti Q50 Hybrid has 2 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Infiniti dealer.

NHTSA recall and complaint data for the 2015 Infiniti Q50 Hybrid, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2015 Infiniti Q50 Hybrid owner complaints

Owners have filed 4 complaints with NHTSA about the 2015 Infiniti Q50 Hybrid, describing incidents dated November 8, 2016 to July 5, 2018.

Most-cited components

Electronic Stability Control (ESC) 2 complaints
Power Train 2 complaints
Engine 1 complaint
Fuel/Propulsion System 1 complaint
Service Brakes 1 complaint
Steering 1 complaint

Of the 4 complaints on file, 1 reports a crash; across all 4 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11123130 · Filed August 28, 2018
VEHICLE HAS BEEN HAVING THIS ISSUE SINCE DAY 1. SPOKE TO OTHER OWNERS WITH THE SAME ISSUE. WHEN SLOWING DOWN FROM ANY SPEED, SLIGHTLY OR QUICKLY, THE CAR SWITCHES BETWEEN EV MODE AND BACK. AT ALL TIMES THE BRAKING IS ODD. THERE ARE TIMES WHERE THE CAR LUNGES FORWARD WHEN NEARING A COMPLETE STOP…
ODI #11112517 · Filed July 19, 2018
INFINITI HYBRID VEHICLES SHUT OFF ENGINE WHILE MOVING TO PROTECT THE HYBRID SYSTEM FROM OVER HEATING. THIS HAPPENED ON 5 OR MORE OCCASIONS ALL WHILE DRIVING DOWN THE STREET OR HIGHWAY CAUSING ME TO LOSE CONTROL. WHEN NOTIFYING THE DEALERSHIP THEY WERE AWARE OF THIS ISSUE AND AFTER 2 TIMES BRING IT…
ODI #11091132 · Filed May 1, 2018
VEHICLE LURCHES BACK AND FORTH WHEN ACCELERATING WITH A GOOD AMOUNT OF EFFORT FROM A STOP ON RIGHT HAND TURNS CAUSING THE CAR TO ACT LIKE IT IS SLAMMING ON THE BRAKES AND THEN ACCELERATING REPEATEDLY FOR ABOUT 3-4 SECONDS. THIS HAS NEARLY CAUSED ME TO BE REAR ENDED NUMEROUS TIMES. I HAVE HAD THE…

Read all 4 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2015 Infiniti Q50 Hybrid in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
- Recall 22V-063

Open and recently closed NHTSA defect investigations

Software May Reduce Steering Ability

NHTSA #16V430000 · Steering — Automated/Adaptive Steering · NHTSA notice

Reported June 13, 2016 · Nissan North America, Inc.

Potentially affected: 28,182 vehicles

Repair completion: 89.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified August 12, 2016 · Vehicles built December 10, 2012 – December 17, 2015 (per NHTSA)

Defect description

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Safety consequence

If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Passenger Air Bag may not Deploy due to OCS Error

NHTSA #16V244000 · Air Bags — Sensor — Occupant Classification · NHTSA notice

Reported April 26, 2016 · Nissan North America, Inc.

Potentially affected: 3,296,947 vehicles

Repair completion: 77.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified June 10, 2016 · Vehicles built December 10, 2012 – March 26, 2016 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Safety consequence

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Manufacturer remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2015 Infiniti Q50 Hybrid 4 DR AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 3

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

10% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

1 investigation

2015 Infiniti Q50 Hybrid 4 DR RWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 3

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

10% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

1 investigation

4 owner complaints have been filed with NHTSA for the 2015 Infiniti Q50 Hybrid.

Service Brakes

ODI #11123130

Incident: May 16, 2018 · Filed: August 28, 2018

VEHICLE HAS BEEN HAVING THIS ISSUE SINCE DAY 1. SPOKE TO OTHER OWNERS WITH THE SAME ISSUE. WHEN SLOWING DOWN FROM ANY SPEED, SLIGHTLY OR QUICKLY, THE CAR SWITCHES BETWEEN EV MODE AND BACK. AT ALL TIMES THE BRAKING IS ODD. THERE ARE TIMES WHERE THE CAR LUNGES FORWARD WHEN NEARING A COMPLETE STOP, OTHER TIMES THE BRAKES SEEM TO BE LETTING GO AND GRABBING AGAIN WHEN SLOWING FROM A HIGHER SPEED. I UNDERSTANDING THIS IS THE CAR SWITCHING BETWEEN EV MODE, REGENERATIVE BRAKING, AND TRANSMISSION DOWNSHIFTING. BUT IT IS A MAJOR SAFETY HAZARD AS SOMETIMES THE BRAKING CAN BE VERY UNPREDICTABLE. SOMETIMES I NEAR A CAR STANDING STILL AND BRAKE (CITY DRIVING), AND SECONDS BEFORE COMING TO A COMPLETE STOP THE CARS BRAKES LET GO FOR A SECOND AND GRAB AGAIN. HAVE EXPERIENCED THIS ON OTHER HYBRIDS, BUT NOTHING WAS AS CLOSE TO BEING AS BAD AS THE BRAKES ARE ON THIS CAR. PADS ARE HEALTHY, ROTORS HAVE PLENTY OF LIFE LEFT IN THEM.

Steering; Electronic Stability Control (ESC); Engine

ODI #11112517

Crash 2 injuries

Incident: July 5, 2018 · Filed: July 19, 2018

INFINITI HYBRID VEHICLES SHUT OFF ENGINE WHILE MOVING TO PROTECT THE HYBRID SYSTEM FROM OVER HEATING. THIS HAPPENED ON 5 OR MORE OCCASIONS ALL WHILE DRIVING DOWN THE STREET OR HIGHWAY CAUSING ME TO LOSE CONTROL. WHEN NOTIFYING THE DEALERSHIP THEY WERE AWARE OF THIS ISSUE AND AFTER 2 TIMES BRING IT IN AND NEARLY $1000. THE DAY AFTER COMING OUT OF THE SHOP AND BEING FIXED FOR THE 2NS TIME, MY CAR TURNED OFF DRIVING DOWN THE FREEWAY IN RUSH HOUR TRAFFIC CAUSING ME TO LOSE CONTROL AND SMASHING INTO A VEHICLE AT 50+ MILES AN HOUR. THE OTHER DRIVER AND SELF WERE INJURED AND LUCKILY NOT KILLED INFINITI HAS YET TO WORK WITH ME OR RESPOND TO THIS SERIOUS ISSUE. I HAVE FOUND OTHER INFINITI HYBRID OWNER THIS IS HAPPENING TO PLEASE CONTACT IF YOU ALSO HAVE HAD THIS ISSUE. *DT*JB

Power Train; Electronic Stability Control (ESC); Fuel/Propulsion System

ODI #11091132

Incident: May 1, 2018 · Filed: May 1, 2018

VEHICLE LURCHES BACK AND FORTH WHEN ACCELERATING WITH A GOOD AMOUNT OF EFFORT FROM A STOP ON RIGHT HAND TURNS CAUSING THE CAR TO ACT LIKE IT IS SLAMMING ON THE BRAKES AND THEN ACCELERATING REPEATEDLY FOR ABOUT 3-4 SECONDS. THIS HAS NEARLY CAUSED ME TO BE REAR ENDED NUMEROUS TIMES. I HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THIS AND WAS TOLD IT WAS NOT NORMAL AND THAT TRACTION CONTROL WAS DETECTING WHEEL SPIN WHEN THERE WAS NONE, AND ACTIVATING WHEN IT SHOULDN'T BE. I HAD A CASE OPENED WITH INFINITI CONSUMER AFFAIRS AND AM NOW BEING TOLD THAT IT IS "NORMAL OPERATION" FOR A HYBRID BECAUSE THEY TESTED ON OTHER HYBRIDS AND EXPERIENCED IT!?!? THAT IS RECALL TERRITORY. THIS IS A SEVERE SAFETY ISSUE AS ACCELERATION IS RETARDED AND CAN EASILY CAUSE A CRASH AS IT IS VERY UNPREDICTABLE. ONLY HAPPENS WHEN ACCELERATING ON A RIGHT TURN FROM STOP. GOES AWAY IF TRACTION CONTROL IS OFF. 4TH AND LAST INFINITI I WILL PURCHASE. NUMEROUS CASES ONLINE WITH SAME ISSUE AND INFINITI BUYING BACK THE VEHICLE. WHY WOULD THEY BUY VEHICLE BACK IF IT WAS "NORMAL OPERATION"?

Power Train

ODI #10925025

Incident: November 8, 2016 · Filed: November 8, 2016

DIFFERENTIAL WOULD NOT ALLOW THE CAR TO ACCELERATE WHILE MAKING A RIGHT TURN. THIS CREATED A PROBLEM, PARTICULARLY WHEN TRYING TO ENTER A FREEWAY ON RAMP. SEVERAL TIMES THE CAR ACTUALLY CAME TO A COMPLETE STOP. AFTER MANY ATTEMPTS TO FIX THE PROBLEM, INFINITI DECLARED THE CAR A LEMON AND HAS REIMBURSED US FOR THE LEASE PAYMENTS. HOWEVER THE DEALER PLANS TO BUFF THE CAR AND SELL IT AS-IS.

Other Infiniti Q50 Hybrid model years

Check your 2015 Infiniti Q50 Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Infiniti Q50 Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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