2003 Hyundai XG350 Recalls & Complaints

Incident: April 30, 2018 · Filed: May 15, 2018

I WAS RECENTLY THE VICTIM OF A NEAR CATASTROPHIC MECHANICAL FAILURE WHILE OPERATING MY 2003 HYUNDAI XG350L. I NOTICED THE STEERING PULLING HARD TO ONE DIRECTION, WHICH MADE ME TAKE IT FOR A TIRE INSPECTION. THE INSPECTION REVEALED I NEEDED A WHEEL ALIGNMENT. THE MECHANIC POINTED OUT THAT THE ENTIRE SUB-FRAME WAS CORRODED AND THAT IT NEEDED TO BE REPLACED, WHILE INVESTIGATING PARTS AND PRICES, I DISCOVERED THAT THERE IS A STANDING RECALL ON THIS MODEL HYUNDAI FOR THE EXACT PROBLEM I DISCOVERED. I CALLED THE RECALL LINE, RECEIVED A CONFIRMATION NUMBER 11209268 & 3A249831; AN AN APPOINTMENT FOR REPAIR AT HAPPY HYUNDAI. ON MY DRIVE TOWARD THE DEALERSHIP, THE TIRE BEGAN TO RUB INTO THE WHEEL-WELL EACH TIME I HIT A BUMP, BUT I WAS ON THE EXPRESSWAY SO I HAD TO KEEP GOING TO MY EXIT. AS SOON AS I CAME OUT OF THE EXIT TURN, THE CAR FAILED AND I NARROWLY AVOIDED A SERIOUS CRASH!!!! THE MOTOR WAS STILL RUNNING, BUT IT WOULD NOT GO INTO GEAR. EACH TIME I TRIED IT WOULD MAKE A LOUD NOISE. I CALLED A TOW TO TAKE IT TO THE DEALER. WHEN I LOOKED UNDERNEATH THE CAR, I COULD SEE WHERE A PIECE OF THE FRAME FAILED. I CHECKED THE CAR INTO THE DEALER AND I WAS TOLD IT WOULD BE A WEEK FOR THE REPAIR. I WAITED A TOTAL OF TWO WEEKS WITHOUT A CALL OR EMAIL. WHEN I INITIATED A CALL THEY TOLD ME THE PERSON WHO I WAS DEALING WITH HAD QUIT. THE NEW PERSON SAID HE WAS NOT EVEN AWARE MY CAR SHOULD HAVE BEEN SERVICED. HE FURTHER SAID THAT SOMEONE ELSE WOULD HAVE TO CALL ME BEFORE THEY WOULD COMPLETE THE REPAIR. SIR, I WORK AS A DRIVER. I HAVE NOT BEEN ABLE TO EARN MY LIVING FOR MORE THAN TWO WEEKS BASED UPON POOR CUSTOMER SERVICE. MY CAR IS THERE BASED UPON EVERY SYMPTOM DESCRIBED IN YOUR RECALL, BUT AFTER OVER TWO WEEKS I STILL DO NOT HAVE MY CAR. MY INTERVIEW OF OTHER MECHANICS INFORMS ME THAT THE REPAIR TAKES NO MORE THAN FOUR HOURS EVEN IF ITS WORST CASE SCENARIO.

Incident: January 2, 2014 · Filed: February 10, 2014

THE AIRBAG LIGHT STAYS ON. I HAVE READ NUMEROUS OTHER COMPLAINTS ABOUT THIS. THERE APPEARS TO BE NO SOLUTION TO PREVENT THE LIGHT FROM COMING BACK ON, DESPITE DIFFERENT ATTEMPTS TO FIX THE PROBLEM. I UNDERSTAND IF MY VEHICLE IS INVOLVED IN AN ACCIDENT,THE AIRBAG WILL NOT DEPLOY, WHICH COULD RESULT IN A SERIOUS INJURY TO SOMEONE IN THE PASSENGER SEAT. *TR

Incident: June 5, 2013 · Filed: October 21, 2013

MY VEHICLE HAS BEEN HAVING A HESITATION PROBLEM FOR SOME TIME NOW. I HAVE TAKEN IT TO SEVERAL MECHANICS AND HAVE NOT FOUND THE PROBLEM AFTER SPENDING SEVERAL THOUSAND DOLLARS. I TOOK IT TO THE LOCAL DEALER (BROWN HYUNDAI) IN LAREDO TX AND THEY POINT TO THE CATALYTIC CONVERTERS (3) AND THE OXYGEN SENSORS. I HAVE HAD A MECHANIC REMOVE THE CATALYTIC CONVERTS AND TELL ME THERE IS NOTHING WRONG WITH THE CONVERTERS. THE VEHICLE EXHAUST SYSTEM REACHES OVER 500 DEGREES. I HAVE MEASURED IT WITH A HEAT GUN. WHILE I DO NOT KNOW WHAT THE PROPER TEMPERATURE SHOULD BE I KNOW OVER 500 DEGREES IS WAY TO HIGH. WHILE I WENT TO PICK UP MY HYUNDAI AT THE DEALER HE TOLD ME THEY HAD JUST HAD 2 OTHER VEHICLES XG350'S WITH THE EXACT PROBLEM. IF YOU GO ON LINE AND READ SOME OF THE CODES THEY REFER TOO "BAND 1 AND BANK 2 SYSTEM TOO LEAN", THIS IS A VERY COMMON PROBLEM WITHOUT AN EXACT SOLUTION. I BELIEVE THE CODE IS P0174 AND P0171. BOTH THE MECHANICS I HAVE HIRED AND THE DEALER HAVE CHECKED THE LIST OF POSSIBLE PROBLEMS WHICH INCLUDE: INTAKE AIR LEAKS OXYGEN SENSORS IGNITION MISFIRING FUEL INJECTORS FUEL PRESSURE MASS AIR FLOW SENSOR. *TR

Incident: June 1, 2011 · Filed: August 11, 2011

2003 HYUNDAI XG350L. CONSUMER STATES WHILE ENTERING A TURNAROUND THE FRONT END OF THE CAR COLLAPSED *TGW THE CONSUMER STATED WHEN HE EXITED THE VEHICLE, HE DISCOVERED THE LEFT FRONT TIRE WAS ASKEW AND THE AXLE WAS DETACHED. THE CONSUMER STATED THE LEFT FRONT BALL JOINT HAD SHEARED OFF. APPARENTLY, THE JOINT WAS SEALED IN A BOOT RATHER THAN HAVING A FITTING TO LUBRICATE IT. *JB

Incident: April 29, 2011 · Filed: May 10, 2011

TL* THE CONTACT OWNS A 2003 HYUNDAI XG350. THE CONTACT STATED THAT WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT SUSTAINED TWO SHATTERED KNEE CAPS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE AND WAS STILL HOSPITALIZED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE. UPDATED 1/24/2012 *LN *TR

Incident: September 20, 2010 · Filed: October 22, 2010

2003 HYUNDAI XG350 THE SIDE IMPACT AIR BAD DEPLOYED WITH OUT IT BEEN IN AN ACCIDENT JUST CLOSED THE DOOR AND IT POPPED OUT. *TR

Incident: March 23, 2009 · Filed: March 23, 2010

TL*THE CONTACT OWNS A 2003 HYUNDAI XG350. THE CONTACT OBSERVED WHEN THE VEHICLE WAS PARKED, THE FRONT DRIVER AND PASSENGER SEAT BELT MALFUNCTIONED. THE MECHANISM IN WHICH THE SHOULDER STRAP TRAVELS THROUGH CUT THE SEAT BELT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE FAILURE WAS RELATED TO THE SEAT BELT MECHANISM. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE ESTIMATED REPAIR COST FOR BOTH SEAT BELT MECHANISM REPLACEMENTS WAS $1,600. THE FAILURE MILEAGE WAS 60,000.

Incident: September 19, 2009 · Filed: November 19, 2009

TL*THE DRIVER OWNS A 2003 HYUNDAI XG350. THE OWNER OF THE VEHICLE RECEIVED A RECALL NOTICE FOR THE SUSPENSION (09V124000). PRIOR TO RECEIVING THE NOTICE, THE DRIVER STATED THAT THE VEHICLE WAS HARD TO CONTROL AND THE BRAKES BEGAN LOCKING WHICH CAUSED HER TO HIT A CURB. THE PASSENGER FRONT TIRE WAS DAMAGED. THE IDENTICAL FAILURE OCCURRED WHEN SOMEONE OTHER THAN THE OWNER WAS DRIVING THE VEHICLE AND THE REAR PASSENGER TIRE WAS DAMAGED. THERE WERE NO INJURIES DURING THE FAILURES. THE DEALER STATED THAT THE DRIVER SIDE AIR BAG DEPLOYED WHILE THE VEHICLE WAS INOPERATIVE. THE CONTACT STATED THAT THERE WERE VARIOUS ELECTRICAL MALFUNCTIONS BEFORE THE SUSPENSION FAILURE OCCURRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER WHO STATED THAT THERE WERE NO MECHANICAL PROBLEMS. THE CURRENT AND FAILURE MILEAGES WERE 4,162.

Incident: February 6, 2004 · Filed: October 21, 2009

PASSENGER AIRBAG LIGHT GOES OFF DUE TO SOMETHING GETTING TOUCHED UNDER THE SEAT. MANY TIMES WHEN UNDER WARRANTY, THEY RESET IT. BUT IT IS NO LONGER UNDER WARRANTY I CALLED TO HYUNDAI TO SEE IF THIS IS A DEFECT AND TO SEE IF THE LIGHT ON MEANS THEIR IS NO AIRBAG WORKING AND COMPLAIN THAT IF MY KID PUT HIS FOOT UNDER THE PASSENGER CHAIR OR IF A BOOK WENT UNDER IT, IT SHOULDN'T TRIGGER THE AIRBAG TO SHUT OFF BUT NO ONE EVER GOT BACK TO ME. I CALLED UP THE DEALER AND FOUND OUT THAT THE LIGHT ON DOES MEAN THE AIRBAG IS OFF AND THEY ARE NOT AWARE OF A RECALL BUT THIS HAPPENS A LOT. I THINK IT IS A DEFECT . WHY WOULD MAKE IT SO THAT ANYTHING CAN GET UNDER THE SEAT TO TRIGGER WIRES TO TURN OFF IMPORTANT THINGS.. I WOULD HATE TO GET IN AN ACCIDENT AND NOT HAVE A PASSENGER AIRBAG... I AM NOT SURE WHEN THIS FIRST STARTED AND IF ST CHARLES HYUNDAI KEPT TRACK OF EACH TIME THEY FIXED IT FOR ME. *TR

Incident: February 12, 2005 · Filed: July 2, 2007

TL*THE CONTACT OWNS A 2003 HYUNDAI XG350. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER STATED THAT THERE WAS AN INTERNAL FAILURE WITH THE AIR BAG MODULE AND THEY REPLACED THE SOP MODULE. APPROXIMATELY THREE MONTHS LATER, THE AIR BAG WARNING LIGHT ILLUMINATED AGAIN. THE DEALER STATED THAT THERE WAS A CONNECTION FAILURE WITH THE SENSOR AND THEY MADE THE REPAIR. APPROXIMATELY FIVE MONTHS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THEY CLEARED THE AIR BAG LIGHT. THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE DEALER HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 92,700 AND FAILURE MILEAGE WAS 59,987.