2017 Hyundai Azera Recalls & Complaints

Incident: September 7, 2024 · Filed: October 17, 2024

See attached document for complaint.

Incident: October 5, 2021 · Filed: October 5, 2021

The contact owns a 2017 Hyundai Azera. The contact stated that the trunk was difficult to open manually. The contact was able to open the trunk after several attempts. However, the trunk would no longer close securely and had to be tied closed with a wire. The dealer was notified and advised that they were overbooked and could not schedule an appointment to diagnose the vehicle. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 25,000.

Incident: July 1, 2021 · Filed: July 2, 2021

The contact owns a 2017 Hyundai Azera. The contact stated while driving 60 mph, the steering wheel ceased and failed to move freely. There was no warning light illuminated. The contact stated that he experienced failure on several occasions. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 69,110.

Incident: February 21, 2021 · Filed: April 5, 2021

TL* THE CONTACT OWNS A 2017 HYUNDAI AZERA. THE CONTACT STATED THAT THE REAR SEATS WERE LOOSE AND UNSTABLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CARMAX (2501 POWELL AVE, NASHVILLE, TN 37204, (615) 269-3703) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Incident: March 17, 2021 · Filed: March 19, 2021

I'VE OWNED MY 2017 AZERA SINCE DEC 2018. I LOVE THE VEHICLE BUT THE STEERING STICKS AS MENTIONED IN OTHER COMPLAINTS AT HIGH SPEEDS. THE VEHICLE CURRENTLY ONLY HAS 38K MILES AND I USE IT FOR THE MOST PART ON THE HIGHWAY. THIS SEEMS TO ONLY HAPPEN AT SPEEDS OVER 55MPH. YOU HAVE TO GIVE THE STEERING A SLIGHT JERK TO GET IT TO GO BACK. DOESN'T MATTER IF IT'S RIGHT OR LEFT. THIS PAST WEEK IT WOULD NOT MOVE AND I JERKED IT SO MUCH I THOUGHT I WAS GOING TO COME OFF THE ROADWAY. I UNDERSTAND DIFFERENT FORUMS STATE IT MIGHT BE AN ELECTRONIC STEERING ISSUE OR SOMETHING WITH A COUPLER, ETC. WHATEVER THE CASE I BELIEVE THIS NEEDS TO BE REVIEWED AND FIXED. I TOOK THE VEHICLE TO HAVE IT LOOKED AT A LITTLE OVER A YEAR AGO AND WAS TOLD NOTHING WAS WRONG. IT WAS PROBABLY NOT DRIVEN ON THE HIGHWAY SO THE MECHANIC WOULD NOT HAVE BEEN ABLE TO EXPERIENCE THE ISSUE WHILE DRIVING AROUND THE ROADS IN AND AROUND DEALERSHIP

Incident: October 10, 2020 · Filed: October 13, 2020

AIRBAG LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. STEERING LOCKS AS THE CAR IS DRIVEN AT HIGHWAY SPEEDS AND REQUIRES FORCE TO ADJUST. IT PRESENTS A CHALLENGE WHEN STAYING IN A LANE AND NEED TO DO SLIGHT ADJUSTMENTS TO STAY IN LANE. TOOK IT TO A DEALER ABOUT A YEAR AGO AND THEY COULD NOT DUPLICATE THE ISSUE.

Incident: January 24, 2020 · Filed: January 25, 2020

I HAVE OWNED 3 HYUNDAI AZERAS; A 2007, A 2013 AND NOW A 2017. I NEVER HAD ANY ISSUES WITH THE STEERING ON MY 2007 OR 2013. THE STEERING ON MY CURRENT VEHICLE "LOCKS" AS I AM DRIVING, MOSTLY ON THE HIGHWAY BUT HAS ALSO HAPPENED AT LOWER SPEEDS AND ALSO IN REVERSE. THE STEERING DOESN'T RESPOND WHEN I TRY TO MAKE MINOR ADJUSTMENTS DRIVING DOWN THE HIGHWAY AND FEELS AS IF IT'S LOCKED IN PLACE. IT WILL EVENTUALLY "GIVE" WITH A JERKING MOTION. MY CAR HAS APPROXIMATELY 8500 MILES AND I DID NOT NOTICE THIS ISSUE WHEN I PURCHASED IT NEW AND DON'T REMEMBER EXACTLY WHEN IT STARTED BUT IT HAPPENS CONSISTENTLY NOW. I AM VERY CONCERNED WITH THIS AS OCCASIONALLY IT FEELS AS THOUGH IT'S NOT GOING TO RESPOND AT ALL. I HAVE SEEN SIMILAR COMPLAINTS ONLINE AND WONDER IF HYUNDAI IS GOING TO ISSUE A RECALL TO FIX THIS PROBLEM.

Incident: November 13, 2019 · Filed: December 9, 2019

DURING OUR FIRST TRIP ON THE INTERSTATE I NOTICED THAT WHEN TRYING TO CORRECT THE STEERING, EITHER RIGHT OR LEFT, THE CAR WOULD NOT IMMEDIATELY RESPOND. THEN AFTER JUST A SECOND OR TWO SOMETHING WOULD BREAK LOOSE ALLOWING THE VEHICLE TO RESPOND TO MY REQUEST. I.E. TURN LEFT OR RIGHT! IT'S AS IF THEIR IS SOMETHING STOPPING IT FROM RESPONDING UNTIL I APPLY MORE PRESSURE TO MY PULL. I IMMEDIATELY TOOK IT TO THE DEALER, AND WAS TOLD THAT IS THE "ELECTRONIC STEERING" MECHANISM AND THAT THAT IS NORMAL, AND THERE IS NO REASON TO BE ALARMED. OVER THANKSGIVING I MADE A 2,500 MILE ROUND TRIP TO INDIANA (ALL INTERSTATE). DURING THE TRIP, THE SAME THING!! AFTER STOPPING FOR A SHORT PERIOD, AND THEN BACK ON THE ROAD, I NOTICED I WOULD HAVE TO DRIVE A SHORT DISTANCE BEFORE IT BEGAN TO ACT UP AGAIN. IT IS VERY PRONOUNCED AND OBVIOUS ON INTERSTATE DRIVING. I HAVE THE FEAR THAT IT COULD LOCK UP PERMANENTLY. I PURCHASED THIS VEHICLE, WITH ONLY 5,100 MILES ON 7/1/2019. IT NOW HAS 8,622 MILES. I MIGHT ALSO POINT OUT THAT I ALSO HAVE THE IDENTICAL CAR IN A 2016 WITH THE SAME STEERING, THAT I PURCHASED NEW. IT NOW HAS OVER 36,000 MILES AND I HAVE HAD ABSOLUTELY NO PROBLEMS. BECAUSE OF THE EXCELLENT RATINGS AND THE FACT THAT I HAVE HAD NO PROBLEMS WITH THE 2016, I PURCHASED THE USED 2017 FOR MY WIFE. WHEN I TOOK MY CAR TO THE SHOP THEY DID NOT PROVIDE ME WITH A TICKET OR INVOICE OF ANY KIND, ALTHOUGH THEY DID WRITE A TICKET.

Incident: July 19, 2019 · Filed: July 21, 2019

AFTER RETURNING TO THE PARKING LOT WITH BAGS OF GROCERIES, WE COULD NOT OPEN THE TRUNK, NEITHER WITH SMART KEY OR BUTTON ON DRIVER SIDE OR WITH KEY ON TRUNK PANEL, OR MANUAL TRUNK BUTTON. WE HATE TO THINK ABOUT ARRIVING AT A MOTEL AND WE COULD NOT OPEN THE TRUNK. I REMEMBER AN INCIDENT THAT HAPPENED IN UTAH WHERE 3 CHILDREN WERE TRAPPED IN A TRUNK AND PERISHED. I WOULD THINK HYUNDAI WOULD DESIGN A MANUAL TRUNK RELEASE SYSTEM, THAT DOES NOT RELY ON ELECTRIC POWER, BUSH BUTTONS, OR SMART KEYS. THIS CAR HAS AN EMERGENCY FLUORESCENT SLIDE INSIDE TRUNK, I THINK IT ALSO DID NOT WORK. INITIALLY I THOUGH IT MIGHT BE A SETTING, BUT BROWSING A HYUNDAI FORUM I DISCOVERED OTHER USERS HAD SIMILAR PROBLEMS WITH VARIOUS HYUNDAI MODELS. POSSIBLE DEFECTIVE PART; TRUNK LATCH ACTUATOR OR SOLENOID. WILL FIND OUT MORE TOMORROW FROM DEALER.

Incident: April 25, 2019 · Filed: April 25, 2019

ELECTRICAL SYSTEM SEEMS LIKE IT IS SHORTING OUT. HAD TO UNHOOK RADIO AS IT WAS DRAINING BATTERY. IT SHORTED AND MAKES A SCREACHING SOUND WHEN ON. SEAT WAS COVERED BY RECALL. AUTO START NO LONGER WORKS. LIGHTS SHORTING OUT. NOW IT STARTS EVEN MOVES SOMETIMES BUT THEN LOSES ITS ACCELERATOR. YOU CAN PRESS THE GAS AND NOTHING HAPPENS. THIS HAPPENED WHILE I WAS DRIVING, AND NOW WILL ONLY MOVE BY TRANSMISSION POWER. NO GAS PEDAL POWER AT ALL.