NHTSA vehicle safety data
2013 Heartland Sundance
The 2013 Heartland Sundance has 3 NHTSA recalls and 3 owner complaints on record — every open recall is repaired free at an authorized Heartland dealer.
Complete safety data for the 2013 Heartland Sundance. Data pulled live from api.nhtsa.gov.
EQUIPMENT:OTHER:LABELS
NHTSA #15V482000Reported July 30, 2015 · Heartland Recreational Vehicles, LLC
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Safety consequence
An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Free manufacturer remedy
Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
NHTSA #13V186000Reported May 9, 2013 · Heartland Recreational Vehicles, LLC
Defect description
Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.
Safety consequence
Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.
Free manufacturer remedy
Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at "[email protected]," or by phone at 1-877-262-8032. Heartland's recall campaign number is 99-01-12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EQUIPMENT
NHTSA #13V181000Reported May 7, 2013 · Heartland Recreational Vehicles, LLC
Defect description
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Safety consequence
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Free manufacturer remedy
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.