NHTSA campaign 13V181000 · Heartland campaign 99-01-11

Heartland Recall 13V-181: Unexpected Unfurling of the Awning

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 13V181000 (Heartland campaign 99-01-11) was reported by Heartland Recreational Vehicles, LLC on May 7, 2013, with 890 vehicles potentially affected (per NHTSA). NHTSA's record lists the Heartland Big Country, Heartland Bighorn, Heartland Elkridge and more for model years 2013–2014. Owners were notified on May 20, 2013, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V181000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
13V181000 (also written 13V-181 or 13V181)
Filed by
Heartland Recreational Vehicles, LLC
Heartland campaign number
99-01-11
Report received
Potentially affected
890 vehicles (per NHTSA)
Component
Equipment
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 13V181000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Heartland

  • Heartland Big Country

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
  • Heartland Bighorn

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
  • Heartland Elkridge

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
  • Heartland ELK Ridge Express

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
  • Heartland Landmark

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
  • Heartland Prowler

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
  • Heartland Silverado

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
  • Heartland Sundance

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
  • Heartland Sundance XLT

    • 2013, 2014 · Vehicles built February 13, 2013 – April 16, 2013 (per NHTSA)
All Heartland recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 13V181000.

Defect description

Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Safety consequence

If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Manufacturer remedy

Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 13V181000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.