NHTSA vehicle safety data

2020 Heartland Pioneer Recalls & Complaints

The 2020 Heartland Pioneer has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Heartland dealer.

NHTSA recall and complaint data for the 2020 Heartland Pioneer. Recall data is refreshed daily from NHTSA.

2020 Heartland Pioneer owner complaints

Owners have filed 1 complaint with NHTSA about the 2020 Heartland Pioneer, describing incidents dated May 10, 2021.

Most-cited components

  • Electrical System 1 complaint

Newest complaints

  • ODI #11415976 · Filed

    TL* THE CONTACT OWNS A 2020 HEARTLAND PIONEER RV. THE CONTACT STATED WHILE THE RV WAS STATIONARY, AN ELECTRICAL WIRE SHORTED OUT CAUSING THE ELECTRICAL COMPONENTS IN THE RV TO FAIL TO OPERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE RV WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND…

Read the full complaint

Smoker Detector in the Incorrect Location

NHTSA #20V084000 · Equipment · NHTSA notice

Reported February 13, 2020 · Heartland Recreational Vehicles, LLC

Potentially affected: 487 vehicles

Repair completion: 55.03% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified May 11, 2020

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Bighorn Traveler, Elkridge, Milestone, and Pioneer Fifth Wheel trailers. The smoke detector may be incorrectly located in the bedroom.

Safety consequence

In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.

Manufacturer remedy

Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Improperly Installed A/C Electrical Connectors

NHTSA #19V525000 · Electrical System — Wiring · NHTSA notice

Reported July 12, 2019 · Heartland Recreational Vehicles, LLC

Potentially affected: 5,598 vehicles

Repair completion: 20.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Heartland campaign 99.01.47 · Owners notified September 5, 2019 · Vehicles built December 22, 2016 – July 9, 2019 (per NHTSA)

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Safety consequence

Overheating of the connection can increase the risk of a fire.

Manufacturer remedy

Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Heartland Pioneer model years

Check your 2020 Heartland Pioneer VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Heartland Pioneer at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Heartland VIN