2018 Heartland Pioneer Recalls & Complaints

Incident: June 30, 2023 · Filed: June 4, 2024

The contact owns a 2018 Heartland Pioneer RV. The contact stated that while outside and touching the RV, the contact experienced electrical shocks. The electrical shocks had occurred only while kneeling and touching the RV. While examining the RV, the contact discovered that the electrical wiring to the air conditioning unit was chard and burnt. Additionally, the air condition compressor had overheated. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100.

Incident: April 15, 2021 · Filed: June 8, 2022

On Thursday, April 15, 2021, at approximately 1415, I was traveling east on I-10 in Florida at approximately Mile Marker 130, when I felt my travel trailer start to sway, looked in my passengers side rear-view mirror and noticed tire pieces flying everywhere. I immediately slowed to a stop as I pulled to the shoulder of the road. By the time I pulled to the side of the road the tire had disintegrated, there was nothing left of the tire but the beads, and the wheel was damaged. When the tire blew out, I was on an overpass when the trailer began to sway back and forth. Since it is a single axle trailer it sways more than a tandem axle would. Fortunately, I installed a weight distribution hitch with anti sway. If this had not been the set up, no telling what would have happened, but even with this setup, there was definitely notable sway felt in the drivers seat of a loaded GMC 2500HD crew cab 4X4. The problem has not been evaluated or attempted to be reproduced by any one. Pictures were sent to the insurance company/roadside assistance. There were no previous symptoms prior to the tire blowing out. Having driven big trucks, 18 wheels, most of my life, 40 years at the time of this incident, I understand the importance of tire maintenance and proper inflation. Prior to starting the trip from Longview, TX, tire pressure was checked and it was 80psi, an overnight stop in Vicksburg, MS prior to starting out the morning of the incident, pressures were confirmed cold at 80psi. I always carry an air source with me just in case. And during inspection prior to starting out, there was no visual indication of tire failure, or anywhere along the trip when stops were made, the tires were visually inspected. It's just habit to do a visual inspection of truck and trailer, especially tires at every stop. At the time of this incident, the tires were factory installed new. And had less than 2,000 miles. If needed I can give exact mileage via google maps.