NHTSA vehicle safety data

2020 Harley-Davidson Flhtcutg Recalls & Complaints

The 2020 Harley-Davidson Flhtcutg has 2 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Harley-Davidson dealer.

NHTSA recall and complaint data for the 2020 Harley-Davidson Flhtcutg. Recall data is refreshed daily from NHTSA.

2020 Harley-Davidson Flhtcutg owner complaints

Owners have filed 4 complaints with NHTSA about the 2020 Harley-Davidson Flhtcutg, describing incidents dated May 27, 2020 to November 4, 2024.

Most-cited components

Service Brakes 3 complaints
Traction Control System 1 complaint

Of the 4 complaints on file, 2 report a crash; across all 4 complaints, owners report 2 injuries and 1 death (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11681320 · Filed August 18, 2025
The contact is filing the complaint on behalf of the owner of a 2020 Harley-Davidson Tri Glide Ultra (FLHTCUTG). The contact stated that from the police report, the vehicle veered to the right at 65 MPH and drove into a shallow drainage ditch and into a culvert. The contact stated that the vehicle…
ODI #11628481 · Filed December 3, 2024
The contact owns a 2020 Harley-Davidson FLHTCUTG Tri Glide Ultra. The contact stated that while riding approximately 35 MPH and applying the front brake, the brakes felt "spongy" while squeezing the brake lever. There was no warning light illuminated. The contact had taken the motorcycle to an…
ODI #11510386 · Filed March 6, 2023
The contact owns a 2020 Harley Davidson Tri Glide Ultra FLHTCUTG. The contact stated while riding approximately 10 MPH and pulling into his driveway, the front hand brake was very soft and was not as firm as usual. The contact stated that the front hand brake had a mushy feel when he squeezed. The…

Read all 4 complaints

Unintended Brake Light Illumination/FMVSS 108

NHTSA #22V781000 · Exterior Lighting — Brake Lights · NHTSA notice

Reported October 18, 2022 · Harley-Davidson Motor Company

Potentially affected: 199,419 vehicles

Repair completion: 64.72% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Harley-Davidson campaign 0635 · Owners notified November 2, 2022

Defect description

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Unintended Activation of One Rear Brake

NHTSA #19V843000 · Traction Control System · NHTSA notice

Reported November 22, 2019 · Harley-Davidson Motor Company

Potentially affected: 12,624 vehicles

Repair completion: 88.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Harley-Davidson campaign 0175 · Owners notified December 2, 2019 · Vehicles built March 3, 2019 – November 5, 2019 (per NHTSA)

Defect description

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.

Safety consequence

Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.

Manufacturer remedy

Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0175.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2020 Harley-Davidson Flhtcutg. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2020 Harley-Davidson Flhtcutg.

Traction Control System

ODI #11681320

Crash 1 injury1 death

Incident: June 6, 2021 · Filed: August 18, 2025

The contact is filing the complaint on behalf of the owner of a 2020 Harley-Davidson Tri Glide Ultra (FLHTCUTG). The contact stated that from the police report, the vehicle veered to the right at 65 MPH and drove into a shallow drainage ditch and into a culvert. The contact stated that the vehicle had gone airborne. The driver and a passenger were ejected from the motorcycle. The police arrived along with emergency services. The passenger and the driver were transported to a shock trauma unit. The contact stated that the driver and passenger had multiple traumatic injuries, and the passenger died two days later in the hospital. The contact reported that the incident occurred during the day and in good weather conditions. The vehicle was towed to an impound lot, and the police issued an incident report. The contact stated that the manufacturer had been contacted about the incident. The contact had researched online and related the incident to NHTSA Campaign Number: 19V843000 (Traction Control System). The failure mileage was unknown.

Service Brakes, Hydraulic

ODI #11628481

Incident: November 4, 2024 · Filed: December 3, 2024

The contact owns a 2020 Harley-Davidson FLHTCUTG Tri Glide Ultra. The contact stated that while riding approximately 35 MPH and applying the front brake, the brakes felt "spongy" while squeezing the brake lever. There was no warning light illuminated. The contact had taken the motorcycle to an independent mechanic where it was diagnosed and determined that the ABS module needed to be replaced. The motorcycle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.

Service Brakes

ODI #11510386

Incident: March 2, 2023 · Filed: March 6, 2023

The contact owns a 2020 Harley Davidson Tri Glide Ultra FLHTCUTG. The contact stated while riding approximately 10 MPH and pulling into his driveway, the front hand brake was very soft and was not as firm as usual. The contact stated that the front hand brake had a mushy feel when he squeezed. The contact was pulling into his garage when the hand brake completely failed. The contact was able to use the foot brake to stop the motorcycle. The contact stated no warning light was illuminated. The contact stated that he had a front brake failure previously repaired. The contact had not taken the motorcycle to a local dealer to be diagnosed. The motorcycle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,400.

Service Brakes

ODI #11415400

Crash 1 injury

Incident: May 27, 2020 · Filed: May 6, 2021

SEE ATTACHED LETTER

Other Harley-Davidson Flhtcutg model years

Check your 2020 Harley-Davidson Flhtcutg VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Harley-Davidson Flhtcutg at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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