2017 Harley-Davidson Flhtcutg Recalls & Complaints

Incident: July 9, 2022 · Filed: July 11, 2022

While riding at 55mph the bike suddenly lost oil pressure and started blowing an enormous amount of smoke out the exhaust and the breather tubes in the intake. This caused oil to come out and blow back under the rear tires which could have resulted in loss of control. I was able to stop and when I checked the oil the cap blew out into my hand because of crankcase pressure. The oil level showed it was very low so I added 2 3/4 quarts of new oil. After cooling down the trike ran ok and I was able to ride it home where I checked the oil again and it had the same crankcase pressure however it was now showing overfilled 2 1/2 quarts. The problem is that the oil built up in the crankcase and was not pumped out back to the oil tank. This is known as sumping which is affecting some 2017-2019 Harley’s with the new Milwaukee 8 engine. As I stated before this could have caused loss of control resulting in an accident with a less experienced rider because of the oil blowing back under the rear tires on the trike. I am 70 years old and have been riding since 16 years old and I believe my experience helped me knowing what to do when something like this occurs. There are service bulletins explaining this problem however I firmly believe all 2017-2019 Harley Davidson Milwaukee 8 motorcycle’s and trike need to be recalled and repaired with the updated parts that Harley Davidson began installing in all 2020 and newer Milwaukee 8 engines during manufacturing. Someone may likely lose their life as a result of this know problem.

Incident: October 18, 2018 · Filed: March 19, 2019

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCMAHON'S CYCLE SALES INC. (613 7TH AVE, BEAVER FALLS, PA 15010, (724)-846-6251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Incident: December 18, 2018 · Filed: March 15, 2019

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON TRI GLIDE (FLHTCUTG). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORT BRAGG HARLEY-DAVIDSON AT (910) 864-1200 (LOCATED AT 3950 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Incident: March 4, 2019 · Filed: March 11, 2019

OIL PRESSURE SWITCH WORKED IT'S WAY OUT ONLY INDICATING LOW PRESSURE BY THE TIME WHILE RIDING. I GOT IT TO MY DEALER AFTER THEY TOLD ME TO BRING IT IN WHEN PARKED THE SWITCH WAS OUT FAR ENOUGH TO CAUSE THE OIL TO POUR OUT. IF THIS HAD HAPPEND WHEN RIDING IN MY OPINION THE ENGINE WOULD SIEZE CAUSING THE WHEELS TO LOCK AND THROW THE RIDER OFF THE MOTOR CYCLE CAUSING SERIOS INJURY OR DEATH TO THE RIDER AND CAUSING AN ACCIDENT OF THE VEHICLES BEHIND. THIS IS ON THE NEW MILWALKEE 8 ENGINE. HAVE READ COMPLAINT OF THE FAILURE BUT NOT ON IT WORKING IT'S WAY OUT. NOTIFIED HARLEY DAVIDSON REQUESTED AN ENGINEER BE SENT TO LOOK AT THIS PROBLEM,WAITING ON A REPLY

Incident: January 9, 2019 · Filed: January 28, 2019

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORT WORTH HARLEY-DAVIDSON (3025 W LOOP 820 S, FORT WORTH, TX 76116, (855) 897-2953) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Incident: November 15, 2018 · Filed: November 15, 2018

HARLEY DAVIDSON RECALL # 0173 I HAD WENT TO THE HD DEALER WHEN I FOUND OUT ABOUT THE RECALL, I HAD THE SERVICE DEPARTMENT LOOK UP MY VIN TO VERIFY THAT IT WAS IN THE RECALL, THEY SAID IT WAS, THEY WROTE UP A SERVICE TICKET FOR THE RECALL, I WENT AND CHECKED ON THE STATUS OF THE PARTS TODAY, I WAS TOLD THAT HARLEY DAVISON WON'T LET THE DEALER ORDER THE PARTS, THEY ALSO STATED THAT THEY ONLY GOT 1 KIT, AND THAT KIT WAS FOR A NEW MOTORCYCLE IN STOCK, THEY SAID THAT THEY COULD NOT SELL THE BIKE UNTIL THE RECALL WAS DONE, SO THEY FIX THE BIKE FOR SALE, BUT THEY ARE LETTING ALL THE CUSTOMER THAT HAVE BIKES UNDER RECALL WAIT ON PARTS, SO WHEN WILL THE PARTS BE AVAILABLE, WE ARE SUPPOSED TO JUST TAKE OUR CHANCES RIDING THE MOTORCYCLES UNDER RECALL, IF THIS IS A SAFETY ISSUE, WHY ARE THE KITS NOT READILY AVAILABLE TO FIX THESE BIKES, BUT YET, THEY HAVE KITS FOR THE BIKES FOR SALE, THIS IS NOT RIGHT, WHAT CAN BE DONE TO SPEED UP THE PROCESS.

Incident: February 13, 2018 · Filed: April 11, 2018

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG. WHILE PUSHING THE MOTORCYCLE OUT OF THE GARAGE WITHOUT STARTING THE ENGINE, A SCRAPING NOISE WAS HEARD COMING FROM THE REAR RIGHT BRAKE. THE VEHICLE WAS TAKEN TO MOTOWN HARLEY-DAVIDSON (14100 TELEGRAPH RD, TAYLOR, MI 48180, (734) 947-4647) WHERE IT WAS DIAGNOSED THAT THE REAR RIGHT ROTORS WERE HEAVILY SCORED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 636. *TT CONTACT NOTICED A NOISE THAT SOUNDED LIKE WORN PADS. HARLEY-DAVIDSON CREW HEARD NOISE AND AGREED. PREMATURE BRAKE PAD AND ROTOR WORN AT 636 MILES. *TT

Incident: September 4, 2016 · Filed: April 2, 2018

TL* THE CONTACT OWNED A 2017 HARLEY-DAVIDSON FLHTCUTG. WHILE DRIVING APPROXIMATELY 52 MPH APPROACHING A TRAFFIC SIGNAL, THE RIDER IN FRONT OF THE CONTACT STOPPED SUDDENLY. THE CONTACT DOWNSHIFTED TWICE AND APPLIED BOTH BRAKES; HOWEVER, THE MOTORCYCLE DID NOT STOP AND THE FRONT END SNAPPED. WHEN THE BRAKES WERE APPLIED, THE MOTORCYCLE PULLED TO THE LEFT AND COLLIDED WITH THE RIDER IN FRONT. THE MOTORCYCLE WAS THROWN TO THE GROUND ON THE LEFT SIDE OF THE ROAD. THE PASSENGER RIDING ON THE BACK OF THE CONTACT'S MOTORCYCLE WAS THROWN TO THE GROUND. THE PASSENGER WAS AIRLIFTED TO THE HOSPITAL AND DIED FROM SEVERE TRAUMA AND A HEART CONDITION. A POLICE REPORT WAS FILED. THE MOTORCYCLE WAS DESTROYED AND TOWED AWAY. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Incident: January 18, 2018 · Filed: January 26, 2018

EVERY NOW AND THEN THE ENGINE WILL STALL OUT DURING STOP & GO TRAFFIC OR WHEN YOU PULL INTO A PARKING LOT WITH THE CLUTCH PULLED IN & NO THROTTLE. THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH. I HEAR BY INTERNET THREADS THAT HARLEY IS AWARE OF THIS SITUATION AND HAS CHOSEN NOT TO MAKE THIS PUBLIC TO OWNERS. DO WE WAIT TILL SOMEONE GETS KILLED TO ADDRESS THIS CRITICAL ISSUE?.

Incident: May 15, 2017 · Filed: August 22, 2017

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLHTCUTG (TRI-GLIDE ULTRA). WHILE DRIVING 60 MPH, THE MOTORCYCLE VIBRATED AND JERKED EXCESSIVELY, CAUSING DISCOMFORT TO THE DRIVER AND PASSENGER. THE MOTORCYCLE ALSO BECAME EXTREMELY HOT, CAUSING MINOR BURNS TO THE CONTACT'S LEG. MEDICAL ATTENTION WAS NOT REQUIRED. THE MOTORCYCLE WAS TAKEN TO WAR HORSE HARLEY-DAVIDSON (5331 N US HWY 441, OCALA, FL 34475), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE ISSUES. THE MOTORCYCLE WAS NOT REPAIRED AND THE FAILURES CONTINUED. THE MOTORCYCLE WAS TAKEN TO GATOR HARLEY-DAVIDSON (1745 U.S. HWY 441, LEESBURG, FL 34748), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AGAIN. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FAILED TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 30.