2004 Gulf Stream Sun Voyager Recalls & Complaints

Incident: March 12, 2009 · Filed: September 20, 2010

TL* THE CONTACT OWNS A 2004 GULF STREAM SUN VOYAGER RV. THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING RUBBER FROM THE BRAKES. THE CONTACT PULLED OVER AND NOTICE THE BRAKE CALIPER ON THE FRONT PASSENGER SIDE WAS LOCKED. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE THE CALIPERS, BRAKE PADS AND WHEEL BEARINGS REPLACED. AFTER THE REPAIR, THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 09V245000(SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED THE MANUFACTURER REGARDING REIMBURSEMENT AND THE MANUFACTURER DENIED THE CONTACT'S REQUEST. THE CONTACT STATED THAT THE MANUFACTURER SHOULD REIMBURSE THE OWNERS FOR THE COST OF THE REPAIRS TO THE BRAKING SYSTEM. THE FAILURE MILEAGE WAS 19,000.

Incident: May 12, 2009 · Filed: April 28, 2010

TL*THE CONTACT OWNS A 2004 GULFSTREAM SUN VOYAGER WITH A WORKHORSE CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FROM THE CHASSIS MANUFACTURER IN MAY 2009 REGARDING RECALL 09V245000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED ACCORDING TO THE RECALL AT THE TIME THE COMPLAINT WAS FILED. WHEN HE CALLED THE MANUFACTURER, HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

Incident: July 15, 2009 · Filed: August 11, 2009

ON 7/15/2009 AFTER LEAVING LIMA, MT ON OUR WAY TO BASIN MT, I NOTICED BRAKES SEEMED TO BE GRABBING, SO MADE SURE TO DOWNSHIFT ON ALL HILLS. AS WE PULLED INTO CAMPGROUND AT BASIN, HEARD METAL TO METAL ON BRAKES. ASSUMING NEW BRAKE PADS NEEDED, ORDERED THEM FROM NEAREST WORKHORSE DEALER IN GREAT FALLS, MT, DROVE 130 MILES; PAID FOR THEM AND RETURNED. PULLED FRONT LEFT WHEEL & DISCOVERED ROTOR WAS CRACKED ON OUTBOARD ROTOR SURFACE. PULLED FRONT RIGHT WHEEL AND FOUND ROTOR CRACKED IN TWO PLACES ON OUTSIDE SURFACE. CALLED WORKHORSE DEALER IN GREAT FALLS AND WAS TOLD TO TAKE PICTURES OF ALL FOUR ROTORS, E-MAIL TO THEM AND THEY WOULD SEND ON TO WORKHORSE. LOOKED UP RECALL 50901-C ON INTERNET RECALLING ALL MODELS W22 SERIES RV CHASSIS, 7/24/2000 THROUGH 12/19/2007. AFTER WORKHORSE (CHRIS EGAN) HEADQUARTERS REC'D PICTURES, SAID WE HAD TO TAKE TO GF AND HAVE DEALER TAKE THE SAME PICTURES. WE DID THAT. THEN WORKHORSE SAID WILL NOT COVER COSTS. THEIR RECALL IS ON A PISTON STICKING AND OVERHEATING. OUR COMPLAINT IS THE CALIPERS STICKING IN THE RAILS AND DRAGGING ON THE OUTBOARD SIDE OF ROTORS. IF IT HAPPENS ON ALL FOUR WHEELS (REAR ROTORS HAD THREE AND FOUR CRACKS ON OUTBOARD SIDES) IT IS A MANUFACTURING DEFECT, AND SHOULD ALSO BE RECALLED. I AM A RETIRED MASTER MECHANIC AND HAVE NEVER SEEN ALL FOUR ROTORS CRACKED ON ANY VEHICLE. WHEN I ROTATED THE TIRES APRIL 2009 IN YUMA AZ, SAW NO CRACKS IN FRONT ROTORS; CHECKED BRAKE FLUID AND IT WAS NOT LOW. AT 3907 MILES LATER, (TRIP ODOMETER) ALL FOUR ROTORS WERE FOUND CRACKED ON OUTBOARD SIDE AND LEFT FRONT BRAKE WORN DOWN TO METAL ON THE PAD AND SCRAPING ON OUTBOARD SIDE OF ROTOR. THIS IS A DIFFERENT AND DANGEROUS PROBLEM NOT COVERED BY THE RECALL. *TR

Incident: November 10, 2008 · Filed: November 26, 2008

1. THE 1157 TAILLIGHT BULBS GENERATE ENOUGH HEAT TO MELT THE TAIL LIGHT HOUSING ASSEMBLY AND THE BULB FALLS OUT RESULTING IN NO TAIL LIGHTS, TURN SIGNALS, OR BRAKE LIGHTS. 2. NO TAIL LIGHTS, TURN SIGNALS, OR BRAKE LIGHTS. HAS OCCURRED ON BOTH SIDES. 3. TEMPORARILY TAPED THE BULB HOLDER INTO THE HOUSING TO PREVENT IT FROM FALLING OUT UNTIL COULD REACH DESTINATION. FAILED PARTS ARE AVAILABLE. *TR

Incident: March 20, 2007 · Filed: October 18, 2007

2004 GULFSTREAM SUNVOYAGER WITH ENGINE OR TRANSMISSION ISSUES. MECHANIC TOLD THE CONSUMER THAT THEY WOULD NEED TO HAVE THE REAR CALIPERS, BRAKE PADS, TURN ROTORS, AND NEW ABS SENSORS AND WORKHORSE WILL NOT COVER ANY OF IT. *KB THE CONSUMER STATED NOTICED MOTORHOME WOULD NOT PICK UP SPEED AND THOUGHT THERE WERE ENGINE OR TRANSMISSION PROBLEMS UNTIL FURTHER INVESTIGATED BY THE CONSUMER AND STATED THERE WAS A STRONG BRAKE SMELL. THE CONSUMER WAS INFORMED THE PROBLEM WAS DUE TO RUST, HOWEVER THE CONSUMER DISAGREED WITH THE DEALERS FINDINGS AND AFTER TALKING WITH THE MANUFACTURER, THEY DECIDED TO COVER THE COST OF THE REPAIRS. *TR

Incident: March 19, 2006 · Filed: March 28, 2006

MY 2004 GULF STREAM MOTOR VEHICLE PURCHASED NEW FROM LA MESA RV HAS A WATER HEATER INSTALLED WITHOUT AN ACCESS PANEL. GULF STREAM INSISTS THAT THIS IS NOT THEIR RESPONSIBILITY. THE MFG., SUBURBAN INSTALLATION INSTRUCTIONS SPECIFY AN ACCESS. GULF STREAM SAYS IT IS NECESSARY TO PULL THE WATER HEATER FOR ACCESS. TWO DIFFERENT REPAIR FACILITIES WHICH I HAVE VISITED ALSO THINK THIS IS A SERIOUS ERROR ON GULF STREAMS PART. *JB

Incident: October 29, 2004 · Filed: June 17, 2005

MY VEHICLE HAS A WINDSHEILD LEAK THAT ALLOWS WATER TO RUN DOWN THE INSIDE OF THE WINDSHIELD WHEN IN RAINY CONDITIONS. THIS CONDITION BLURS AND OBSTRUCTS VISION IN THE VEHICLE. THE MANUFACTURER HAS ATTEMPTED REPAIR BUT THE PROBLEM PERSISTS. I HAVE DISCOVERED THAT MOST OF THESE VEHICLES HAVE THE SAME PROBLEM.

Incident: November 18, 2004 · Filed: June 10, 2005

FRONT END BOUNCES WHEN GOING OVER BUMPS; 740 POUNDS TOO HEAVEY ON REAR AXLE, AND 5 FEET TOO LONG ON THE REAR AXLE. GULFSTREAM WILL NOT RETURN CALLS, WORKHORSE SAID IT WAS NOT THEIR PROBLEM. DEALER HAS HAD MOTORHOME FOR A MONTH.*AK *TT

Incident: March 15, 2004 · Filed: May 10, 2004

WHILE DRIVING IN A RAIN STORM, THE WINDSHIELD WIPERS QUIT WORKING WITHOUT WARNING, WHICH RESULTED IN POOR VISIBILITY. THE DEALERSHIP WAS CONTACTED, THEY TOLD THE CONSUMER TO REPLACED THE FUSE. THE FUSE BLEW WHEN IT WAS REPLACED. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP WHO INDICATED AFTER AN INSPECTION, THAT THE CIRCUIT BOARD WAS BAD. THE CIRCUIT BOARD WAS REPLACED, BUT THE PROBLEM RECURRED. *JB