2018 GMC Terrain Recalls, Ratings & Complaints

Incident: October 19, 2026 · Filed: October 22, 2026

The contact owns a 2018 GMC Terrain. The contact stated that while driving, the vehicle unexpectedly stopped. The contact exited the vehicle and there was an abnormally strong gasoline odor coming from the rear of the vehicle. The vehicle was towed and the tow truck operator stated that there was gasoline leaking underneath the front of the vehicle. The vehicle was towed to an independent mechanic and was diagnosed with high-pressure fuel pump failure. The mechanic referenced NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline); as the possible cause of the failure. However, the VIN was not included in the recall. The contact stated that the “Engine Power Reduced" message was displayed. The mechanic associated the failure with the fuel system. The failure mileage was 92,000.

Incident: May 15, 2026 · Filed: October 20, 2026

This car was my daily driver to work it's been serviced regularly and well maintained, in XXX I've had the car for 8 years and driving home from work on the [XXX] it started to Rev very high and I wasn't able to speed up past 55 so I got in the slow lane and the car was not shifting gears and the transmission light came on, I took it to a garage who said the error code was P0700 and I would need a whole new transmission which would cost 8k the trade in value for the 2018 GMC terrain is about that price, having a transmission fail after just 8 years is unacceptable, I've read there is a recall for the transmission in these cars in other states but not in [XXX] where I live INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 25, 2026 · Filed: October 14, 2026

On XXX while driving my 2018 GMC Terrain SLE 1.5L turbo on the highway at approximately 70 MPH near [XXX]. I experienced a sudden loss of power brake assist without any prior dashboard warning lights or messages. I was traveling with children to [XXX] for a youth wrestling tournament, approximately 5 hours from my residence. The brake pedal became extremely hard to press, requiring excessive force to slow the vehicle while traveling at highway speeds. I was transporting children at the time, creating a serious safety concern. Because I was away from home and needed to get the children to their scheduled wrestling weigh-ins, I arranged alternative transportation through Enterprise. I was unable to have my vehicle inspected by a GMC dealership until XXX, after returning home. At approximately 93,614 miles, Ed Martin Buick GMC diagnosed an internally failed, engine-driven brake vacuum pump. The service advisor confirmed in writing that the pump had come apart internally and explained that a seized pump can strip the exhaust camshaft gear. The dealership documented missing metal material from the vacuum pump and camshaft gear, raising concerns about metal debris entering the engine. Diagnostic trouble codes included P0014, P0017, and P0556. The dealership estimated repairs at $5,960.79 but advised that the proposed repairs might not remove all internal metal debris. The service advisor stated that replacing the engine would be the only way to guarantee complete debris removal. GM has published technical service information, including PIP5835 and Bulletin 21-NA-268, addressing similar vacuum pump failures and associated damage. The vehicle remains unrepaired. I am reporting this incident because an unexpected loss of power brake assist at highway speeds, without advance warning, creates a significant collision risk for drivers, passengers, and other motorists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 28, 2026 · Filed: September 30, 2026

Without any type of warning, I was driving down the road when my car started making a knocking/ticking type noise then my engine light came on. I attempted to hit my brakes and stop, and I had no control. There was no brakes without pushing it all the way to the floor it was very hard to get my car to stop. I managed to get off the road and into a parking lot and now told that I have $5000 worth of repairs, including the vacuum pump, camshaft timing and guides. After reading information I see there is complaints filed regarding this failed vacuum pump and I would just like to report this.

Incident: September 5, 2026 · Filed: September 25, 2026

Dear [Manufacturer], I am writing to report a serious safety concern with my [year, make, model]. A bolt from the idler arm/undercarriage came off after becoming severely rusted. I had the vehicle inspected by a repair shop, but they could not determine why the bolt failed or why it had rusted to this extent. This is extremely concerning because a failure of this component while driving could potentially result in loss of control and a serious accident. I am asking the manufacturer to investigate this issue and determine whether this is a known defect or corrosion-related problem. Please let me know if you would like to inspect the vehicle or failed component. I look forward to your response. Sincerely, [Your Name] [Year/Make/Model] [VIN] Sent from my iPhone

Incident: December 15, 2024 · Filed: September 24, 2026

The contact owns a 2018 GMC Terrain. The contact stated that while the vehicle was parked in the garage at the residence, there was fuel leaking from the vehicle from the fuel line. The contact stated that the fuel pump was replaced. There was a strong gasoline odor coming from the vehicle. The contact associated the failure with NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was contacted by phone and made aware of the failure but stated that the repair was not covered because the VIN was not included in the recall.

Incident: September 11, 2026 · Filed: September 14, 2026

The contact owns a 2018 GMC Terrain. The contact stated that while driving 20 MPH, the brake pedal was firm and the "Service Brake Assist" message was displayed on the instrument panel. The contact used excessive force to depress the brake pedal while stopping the vehicle. The vehicle was driven to the destination and parked. The dealer was notified of the failure and informed the contact that the vehicle was not included in a vacuum pump recall. The vehicle was not diagnosed or repaired. The vehicle was scheduled for repair with an independent mechanic. The failure mileage was approximately 116,000.

Incident: August 14, 2026 · Filed: August 28, 2026

I purchased an Evenflo Shyft Intuiti Travel System with a Revolve180 LiteMax NXT infant car seat. The car seat was manufactured on 03/27/2025, model TS100212542. I was notified by Amazon that the car seat was recalled due to a calibration issue with the level indicator that caused the product not to meet applicable federal performance requirements. I contacted Evenflo ParentLink regarding the recall and was informed that Evenflo would provide only a repair kit and would not provide a replacement or refund. Evenflo's proposed interim solutions include using the car seat without the rotating base, using a non-rotating base, or using the rotating base with a modified recline or a load leg. These alternatives do not provide an equivalent remedy for the product I purchased. I specifically purchased this infant seat because the base is designed to rotate. Both parents in our household have back problems, and the rotating feature was an important safety and usability consideration when placing our infant into the seat. Removing the rotating functionality or changing the installation configuration does not provide an equivalent product. Because I did not consider the proposed alternatives acceptable for safely and practically transporting my infant, I purchased a replacement rotating car seat. Amazon ultimately agreed to refund the recalled travel system and arrange pickup of the product. I am submitting this complaint because I believe the recall remedy should be evaluated to determine whether it provides an effective and reasonably equivalent solution to affected consumers, particularly when the recalled product's primary functionality is lost under the proposed interim solutions. I am not reporting a crash or injury.

Incident: August 19, 2026 · Filed: August 24, 2026

Approximately 3 miles from my residence my car display flashed "Reduced Engine Power" and slowed down. When I reached a stop sign and tried to stop, my brakes were stiff and I was unable to stop. I went through the stop sign. I continued to my residence at 10mph and backed into a parking space with a curb to help stop my vehicle. I turned the car off and called a mechanic to come look at my car. I explained the events and let him know it would not start. He checked the codes after hooking it up. The error codes were for Cam shaft and crank shaft, etc. I was instructed to not try and start the car because further damage could occur and it would need the camshaft pulled to determine the extent of damage.

Incident: August 19, 2026 · Filed: August 21, 2026

The contact owns a 2018 GMC Terrain. The contact stated that while her son was driving 45 MPH, the brake pedal was firm while depressed. There was no warning light illuminated. Due to the failure, excessive force was needed on the brake pedal to stop the vehicle. The contact was able to drive the vehicle to the residence. The following day, the vehicle was taken to an independent mechanic. The mechanic diagnosed the vehicle with an inoperable vacuum pump that was shredded and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not yet repaired. The failure mileage was approximately 117,000.