NHTSA vehicle safety data
2018 Freightliner M2 Business Class Recalls & Complaints
The 2018 Freightliner M2 Business Class has 2 NHTSA recall campaigns and 5 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Freightliner dealer.
NHTSA recall and complaint data for the 2018 Freightliner M2 Business Class. Recall data is refreshed daily from NHTSA.
2018 Freightliner M2 Business Class owner complaints
Owners have filed 5 complaints with NHTSA about the 2018 Freightliner M2 Business Class, describing incidents dated May 23, 2023 to July 18, 2023.
Most-cited components
- Unknown or Other 5 complaints
Newest complaints
ODI #11586809 · Filed
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
ODI #11586795 · Filed
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
ODI #11586783 · Filed
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
Insufficient Air Reservoir Volume/FMVSS 121
NHTSA #19V370000 · Service Brakes, Air — Supply — Reservoir/Tank · NHTSA notice
Reported May 14, 2019 · Daimler Trucks North America LLC
Potentially affected: 741 vehicles
Repair completion: 38.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-815 · Owners notified June 25, 2021 · Vehicles built April 1, 2004 – October 12, 2018 (per NHTSA)
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Safety consequence
An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Manufacturer remedy
DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recovery Tow Hooks may Fail
NHTSA #17V452000 · Equipment · NHTSA notice
Reported July 17, 2017 · Daimler Trucks North America LLC
Potentially affected: 2,483 vehicles
Repair completion: 78.77% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-742 · Owners notified September 14, 2017 · Vehicles built May 22, 2017 – June 20, 2017 (per NHTSA)
Defect description
Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.
Safety consequence
If the tow hook fails without warning during a recovery operation, the sudden release of the vehicle may increase the risk of injury.
Manufacturer remedy
DTNA will notify owners, and dealers will inspect the vehicle's tow hooks and, depending on their production date codes, will replace them, free of charge. The recall began on September 14, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-742.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Freightliner M2 Business Class model years
Check your 2018 Freightliner M2 Business Class VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Freightliner M2 Business Class at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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