2005 Forest River Georgetown Recalls & Complaints

Incident: October 9, 2007 · Filed: October 14, 2011

OUR MOTORHOME FRONT CAP MOVES WHEN USING THE LEVELERS. THE RIGHT WINDSHIELD HAS BROKEN TWICE AND THE LEFT BROKE WHILE SITTING IN A STORAGE LOT ON LEVEL GROUND. (LEVELERS NOT EXTENDED)I INFORMED THE FORESTRIVER RETAIL WARRANTY PEOPLE AND THEY ACT AS THEY HAVE NOT HEARD OF THIS PROBLEM. THEY TOLD ME TO BRING IT BY THE SHOP AND THEY WOULD TAKE A LOOK AT IT. ONLY ONE PROBLEM.THEY ARE OVER 2000 MILES AWAY AND THE MOTORHOME CANNOT BE DRIVEN WITH BROKEN WINDSHIELDS.THEY ALSO SAID THAT USING THE AUTOMATIC LEVELERS CAN PUT A UNDUE TWIST TO THE FRONT CAP AND CAUSE THIS PROBLEM. IF THAT IS THE CASE. WHY HAVE THAT FEATURE INSTALLED? THIS IS A MAJOR MANUFACTURER DEFECT. IT SHOULD BE REPAIRED BY THE MANUFACTURER. *TR

Incident: December 7, 2008 · Filed: February 5, 2009

I HAD A 2005 FOREST RIVER GEORGETOWN MOTORHOME THAT WAS DESTROYED BY A FIRE THAT WAS CAUSED BY A DEFECT IN A DOMETIC RV REFRIGERATOR. I WAS UNAWARE OF A RECALL UNTIL AFTER THE FIRE. I RECEIVED AN OFFICIAL RECALL NOTICE FROM DOMETIC 9 DAYS AFTER THE FIRE HAD HAPPENED. THE LOCAL FIRE MARSHALL'S OFFICE AND A FIRE INSPECTOR SPECIALIST HEARD B Y MY INSURANCE COMPANY BOTH CONCLUDED THE REFRIGERATOR STARTED THE FIRE. ONCE I NEW WHAT TO LOOK FOR, I WAS ABLE TO FIND THE CRACK IN THE BOILER TUBE MENTIONED IN THE RECALL NOTICE AND TOOK SOME PICTURES ON THE UNIT. MY UNIT WAS NOT OPERATING ON PROPANE BUT WAS PLUGGED INTO SHORE POWER TO KEEP THE COACH BATTERIES CHANGED AND THE REFRIGERATOR ON AS I HAD A FEW TIMES I WAS KEEPING IN THE REFRIGERATOR. ON SUNDAY MORNING, DECEMBER 7TH, MY UNIT WAS DESTROYED BY A FIRE. I HAVE BEEN GOING THROUGH THE PAINS OF TRYING TO GET THE UNIT PAID FOR AND PERSONAL PROPERTY PAID FOR BY MY INSURANCE COMPANY. I AM NOW WAITING ON THE BANK TO SEND INFO FOR MY GAP PROTECTION AS INSURANCE DID NOT FULLY PAY FOR THE UNIT. I FEEL DOMETIC SHOULD BE HELD ACCOUNTABLE FOR THIS AND AT A MINIMUM, REPLACE MY MOTORHOME AS IT WAS A DEFECT IN THEIR PRODUCT THAT RESULTED IN MY LOSS. I HAVE OBTAINED AN ATTORNEY AS OF THIS PAST FRIDAY TO SEE WHAT MY OPTIONS ARE AT THIS POINT. THE RECALL INITIATED BY DOMETIC DOES NOT ACTUALLY ADDRESS THE DEFECT BUT RATHER JUST INSTALLS A COUPLE OF SAFETY ITEMS IN AN ATTEMPT TO REDUCE THE POTENTIAL OF A FIRE. THE REFRIGERATOR COULD STILL FAIL FROM THE ACTUAL DEFECT. THIS APPEARS TO BE A DESIGN FLAW THAT DOMETIC NEEDS TO ADDRESS. *TR

Incident: January 18, 2008 · Filed: January 16, 2009

WE PURCHASED A 2005 FOREST RIVER GEORGETOWN MODEL 359XL MOTORHOME IN MARCH 2006. WE HAVE HAD THE LEFT SIDE WINDSHIELD CRACK FROM THE TOP CORNER 3 TIMES WITHIN THE PAST YEAR. ALL 3 TIMES THE WINDSHIELD BROKE WHILE WE WERE PARKED IN A CAMPGROUND. NOW THE RIGHT SIDE OF THE WINDSHIELD IS PULLING OUT OF THE FRAME. THE MOTOR HOME IS NOT SAFE TO DRIVE IN THIS CONDITION. IN ADDITION THE ROOF LEAKS AROUND THE WINDSHIELD ON BOTH SIDES. CONTACTED THE MANUFACTURER FOREST RIVER AND WAS TOLD THE ONLY REMEDY IS TO DRIVE IT FROM GEORGIA TO INDIANA AND THEY WILL LOOK AT IT. I WILL NEED TO REPLACE THE WINDSHIELD AT A COST OF $1000 IN ORDER TO DO THIS AND THE WINDSHIELD WILL MOST LIKELY BREAK DURING THE TRIP. THIS IS UNACCEPTABLE. *TR

Incident: September 10, 2008 · Filed: September 11, 2008

TL*THE CONTACT OWNS A 2005 FOREST RIVER GEORGETOWN. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THAT THE WINDSHIELD TOP OUTER CORNERS CRACKED WHILE THE VEHICLE WAS PARKED ON THE CAMPGROUNDS. FOREST RIVER ADVISED HER TO CALL GEORGETOWN; HOWEVER, NO ONE COULD BE REACHED. THE FAILURE MILEAGE WAS UNKNOWN.

Incident: July 26, 2008 · Filed: August 12, 2008

WINDSHIELDS STRESS CRACK I TOLD BY GLASS SHOPS THAT IT IS A PROBLEM AND THAT THEY WON'T INSTALL THEM I FINALLY FOUND SOMEONE TO INSTALL THEM THEY TOLD ME THAT FOREST RIVER HAS A PROBLEM WITH GEORGETOWN WINDSHIELDS STRESS CRACKING DO TO THE STRUCTURE OF THE MOTORHOMES I DON'T KNOW WHAT TO DO OR WHO TO CONTACT ABOUT THIS OR IF THERE IS SOMETHING ALREADY BEING DONE TO CORRECT THIS PROBLEM . *TR