2003 Forest River Georgetown Recalls & Complaints

Incident: October 15, 2002 · Filed: April 23, 2012

TL* THE CONTACT OWNS A 2003 FOREST RIVER GEORGETOWN. THE CONTACT STATED THAT THE WINDSHIELD SUDDENLY SHATTERED WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT GLASS DEALER FOR THE REPLACEMENT OF THE WINDSHIELD. THE WINDSHIELD FRACTURED 14 DIFFERENT TIMES AFTER THE REPAIR. THE TECHNICIAN AT THE GLASS DEALER STATED THAT THERE MAY BE A DEFECT WITH THE FRAME AROUND THE WINDSHIELD. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000....UPDATED 06/05/12 *BF THE CONSUMER STATED THE WINDSHIELD WAS BROKEN WHEN HE RECEIVED THE RV. UPDATED 06/18/12

Incident: June 26, 2010 · Filed: July 8, 2010

WE PURCHASED A 2003 FOREST RIVER GEORGETOWN MOTORHOME, WITH A WORKHORSE P-30 CHASIS LAST YEAR. WE HAVE HAD THE MOTORHOME LESS THAN 1 YEAR AND HAVE PUT LESS THAN 1000 MILES ON IT BECAUSE OF A MAJOR ISSUE. WITHOUT ANY NOTICE, OUR AUTO PARK LIGHT COMES ON, AND WE ARE NOT ABLE TO MOVE THE VEHICLE ANYWHERE. THIS HAS HAPPENED TWICE ALREADY AND WE ARE AFRAID TO EVEN DRIVE THE VEHICLE. BOTH TIMES, THIS ISSUE HAPPENED WHILE WE WERE DRIVING ON BUSY HIGHWAYS. WE HAVE HAD TO BE TOWED, HAD 2 VACATIONS RUINED, HAD TO STAY IN A HOTEL AND PAY OUT OF POCKET FOR REPAIRS AND DIAGNOSTICS. BOTH TIMES, IT WAS THE SAME PROBLEM THE RGS PRESSURE SWITCH AND THE RELAY SWITCH. WE WERE TOLD BY SEVERAL MECHANICS, THAT THIS IS A PART THAT FAILS REGULARLY AND WERE TOLD TO KEEP ONE ON HAND AND SHOWN HOW TO REPLACE IT. WE FEEL THAT THIS IS RIDICULOUS. WHY SHOULD I CARRY EXTRA PARTS, NOT FOR IF THE PART GOES, BUT FOR WHEN IT GOES. THIS IS A VERY DANGEROUS PROBLEM AND SOMEONE SHOULD BE AWARE OF. *TR

Incident: July 12, 2009 · Filed: December 3, 2009

WHILE MAKING A TRIP TO MYRTLE BEACH S.C. THIS SUMMER, WE HAD THE TURN SIGNALS AND THE FLASHERS QUIT WORKING ON OUR 2003 GEORGETOWN MOTORHOME BY FOREST RIVER. WE HAD THIS PROBLEM LOOKED AT IN MYRTLE BEACH BY A WORKHORSE APPROVED GARAGE. WE FEEL THIS IS A REAL SAFETY HAZARD AND WAS TOLD BY THE GARAGE THAT THEY REPLACE SEVERAL OF THE TURN SIGNAL UNITS A YEAR. BEING UNABLE TO SIGNAL FOR LANE CHANGE OR TURNS MADE IT VERY DIFFICULT TO DRIVE. WE CONTACTED WORKHORSE AND WAS TOLD THE MOTORHOME IS OUT OF WARRANTY AND THIS IS NOT AN ONGOING PROBLEM. IF THIS IS HAPPENING AS OFTEN AS THE GARAGE INDICATED, IT IS A REAL SAFETY HAZARD. WOULD YOU PLEASE INVESTIGATE AND ADVISE. *TR

Incident: June 5, 2008 · Filed: June 25, 2008

TL*THE CONTACT OWNS A 2003 FOREST RIVER AMERICANA (NA) FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE REFRIGERATOR STOPPED COOLING. APPROXIMATELY EIGHT HOURS LATER, SHE SMELLED A VERY STRONG ODOR OF AMMONIA, AND HER HUSBAND REMOVED THE BACK PANEL FROM THE REFRIGERATOR. HER HUSBAND WITNESSED A YELLOW SUBSTANCE SHOOTING FROM THE BURNER HOUSING. HE IMMEDIATELY SHUT OFF THE REFRIGERATOR AND REMOVED ALL THE FOOD FROM THE UNIT. THE AMMONIA SMELL REMAINED. THE VEHICLE WAS RETURNED TO THE LOCAL RV DEALER AND THEY INFORMED THE CONTACT OF A RECALL RELATED TO THE DOMETIC FAILURE. THE SERVICE REPRESENTATIVE ADVISED HER THAT SHE WOULD HAVE TO CALL DOMETIC IN ORDER TO REPAIR THE UNIT. DOMETIC REFUSED TO REPAIR THE UNIT AND INFORMED THE CONTACT THAT SHE WOULD HAVE TO PAY $1,400 FOR THE NEW UNIT. SHE CALLED DOMETIC ON NUMEROUS OCCASIONS, BUT THEY HAVE YET TO ADDRESS HER CONCERNS. THE CONTACT RECEIVED NO INFORMATION OF THE HEALTH RISKS INVOLVED DUE TO THE FAILURE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE MILEAGE WAS NOT APPLICABLE.

Incident: April 7, 2008 · Filed: April 7, 2008

TL*THE CONTACT OWNS A 2003 FOREST RIVER GEORGETOWN. THE CONTACT RECEIVED A RECALL NOTICE RELATED TO THE DOMETIC REFRIGERATOR RECALL ON MARCH 24, 2008. HE SCHEDULED AN APPOINTMENT WITH STERICYCLE TO HAVE THE VEHICLE REPAIRED. HE WAS INFORMED THAT, AS OF TWO WEEKS AGO, DOMETIC NO LONGER REPLACED THE BURNER HOUSING, AND THEY WILL ONLY INSTALL A HEAT SHIELD AS THE REMEDY. THE CONTACT ASKED TO SPEAK WITH A MANAGER AND WAS INFORMED THAT A MANAGER DID NOT WISH TO SPEAK WITH HIM. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 29,000. UPDATED 04/28/08. *LJ