2012 Ford Fusion Energi Recalls & Complaints

Incident: December 10, 2019 · Filed: December 10, 2019

FORD ISSUED RECALL 15S18 FOR THE POWER STEERING ASSIST SYSTEMS THAT SHUT DOWN. IN NOVEMBER I TOOK MY CAR INTO THE LOCAL FORD DEALERSHIP FOR A DIFFERENT RECALL ON AN AIRBAG. I WAS INFORMED OF THE ABOVE RECALL AND STATED AT THE TIME I DIDN'T FIND IT NECESSARY, MY CAR HAD HIGH MILEAGE AND HAD NEVER HAD ANY ISSUES. I WAS INFORMED THAT THEY HAD TO PERFORM THE RECALL DUE TO SAFETY CONCERNS. TWO DAYS LATER I TOOK THE CAR ON A TRIP, AT THAT TIME THE POWER STEERING ASSIST FAILED ON THE INTERSTATE. I LEFT THE CAR AT MY MOTHERS HOUSE AND CAME BACK WITH MY TRUCK AND TRAILER AND TOWED IT THE 900 MILES HOME. I CONTACTED FORD AND WAS TOLD OF AN EXTENSION TO THE RECALL THAT WAS ISSUED BY FORD WHEN THE COMPUTE UPDATE CAUSES ISSUES OR FAILS. I HAD MY VEHICLE TAKEN TO THE DEALERSHIP THAT PERFORMED THE POWER STEERING ASSIST RECALL TO START WITH AND WAS INFORMED THAT DUE TO MY MILEAGE MY CAR WASN'T COVERED UNDER THE RECALL OR EXTENSION, EVEN THOUGH I DIDN'T HAVE ANY ISSUES BEFORE THEY PERFORMED THE RECALL. THE CAR IS CURRENTLY AT MIKE RAISOR FORD IN LAFAYETTE INDIANA AND THE DEALERSHIP NOT FORD WILL COVER THE REPAIRS UNDER THE RECALL OR EXTENSION. APPARENTLY THE DANGEROUS RECALL IS ONLY DANGEROUS UNDER 150,000 MILES. AFTER MUCH REASEAECH I HAVE FOUND THE EXTENSION TO THIS RECALL WAS ISSUED BECAUSE ON HALF THE VEHICLES THE UPDATE WAS PERFORMED ON THE POWER STEERING ASSIST FAILED AFTER IT WAS DONE. FORD WITHER NEEDS TO PUT AN UNLIMITED MILEAGE/LIMITATION ON THE EXTENSION TO THE RECALL OR CAP THE RECALL AT THE SAME MILEAGE AS THE EXTENSION. BY SETTING TWO DIFFERENT STANDARDS THEY ARE PUTTING THEIR CUSTOMERS AT EXTENDED RISK FOR DANGEROUS DRIVING OR EXTREMELY COSTLY REPAIRS DUE TO THE ISSUE WITH THE REPAIR WORK DONE UNDER RECALL 15S18. THE ATTACHED DOCUMENT SHOWS THE ORIGINAL RECALL ALONG WITH SUPPLEMENT 15N01

Incident: November 2, 2018 · Filed: November 13, 2018

TIRES CONSTANTLY LOSE AIR. I HAVE BEEN TOLD IT IS THE TIRE SENSORS. I HAVE TO CONSTANTLY CHECK OUT THE TIRES TO MAKE SURE THEY ARE INFLATED PROPERLY.

Incident: December 23, 2017 · Filed: December 25, 2017

TAKATA RECALL POWER STEERING WENT COMPLETELY OUT. NO POWER STEERING AT ALL. STARTED THE VEHICLE UP AND STARTED TO DRIVE AND NO POWER STEERING. CAR STARTED MAKING A DINGING NOISE AND THE INFORMATION BOX ON THE DASH SAID SERVICE POWER STEERING ADVANCE TRAC NOW.

Incident: January 20, 2015 · Filed: August 10, 2017

DRIVE TRAIN WHINE,SLIGHTLY MORE INTENSE OVER THE YEARS. CAR HAS ORIGINAL TIRES WITH 42000 MILES.