NHTSA vehicle safety data
2020 Ford Explorer Police Intercept Recalls & Complaints
The 2020 Ford Explorer Police Intercept has 2 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.
NHTSA recall and complaint data for the 2020 Ford Explorer Police Intercept. Recall data is refreshed daily from NHTSA.
2020 Ford Explorer Police Intercept owner complaints
Owners have filed 1 complaint with NHTSA about the 2020 Ford Explorer Police Intercept, describing incidents dated August 1, 2026.
Most-cited components
- Power Train 1 complaint
Newest complaints
ODI #11757821 · Filed
On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of dollars to fix Ford offered to replace it under…
Vehicle Rollaway from Driveshaft Disconnect
NHTSA #22V255000 · Power Train — Axle Assembly · NHTSA notice
Reported April 14, 2022 · Ford Motor Company
Potentially affected: 252,936 vehicles
Repair completion: 63.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 22S27 · Owners notified June 9, 2022
Defect description
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Safety consequence
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Manufacturer remedy
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Contaminated Washer Fluid/FMVSS 104
NHTSA #21V014000 · Visibility — Windshield Wiper/Washer · NHTSA notice
Reported January 15, 2021 · Ford Motor Company
Potentially affected: 283 vehicles
Repair completion: 87.99% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 21C01 · Owners notified March 2, 2021
Defect description
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Safety consequence
A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Ford Explorer Police Intercept model years
Check your 2020 Ford Explorer Police Intercept VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Explorer Police Intercept at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Ford VIN