NHTSA campaign 21V014000 · Ford campaign 21C01
Ford and Lincoln Recall 21V-014: Contaminated Washer Fluid/FMVSS 104
NHTSA recall 21V014000 (Ford campaign 21C01) was reported by Ford Motor Company on January 15, 2021, with 283 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Explorer Police Intercept and Lincoln Aviator for the 2020 model year. Owners were notified on March 2, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V014000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 21V014000 (also written 21V-014 or 21V014)
- Filed by
- Ford Motor Company
- Ford campaign number
- 21C01
- Report received
- Potentially affected
- 283 vehicles (per NHTSA)
- Component
- Visibility — Windshield Wiper/Washer
- Owners notified
- Safety standard
- FMVSS 104
Repair completion: 87.99% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 21V014000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford Explorer Police Intercept
Lincoln
Lincoln Aviator
NHTSA's recall notice
As NHTSA's recall record states it for campaign 21V014000.
Defect description
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Safety consequence
A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 21V014000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.