NHTSA vehicle safety data

2024 Ford Escape Phev Recalls, Ratings & Complaints

The 2024 Ford Escape Phev has 2 NHTSA recall campaigns and 8 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2024 Ford Escape Phev, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2024 Ford Escape Phev owner complaints

Owners have filed 8 complaints with NHTSA about the 2024 Ford Escape Phev, describing incidents dated August 24, 2024 to October 1, 2026.

Most-cited components

Electrical System 7 complaints
Fuel/Propulsion System 2 complaints
Forward Collision Avoidance 1 complaint
Power Train 1 complaint

Newest complaints

ODI #11770174 · Filed October 9, 2026
VIN [XXX], after recall the battery only charges to 29 miles , before it charged to 40 miles. After several visits to the service dealership BP Ford in [XXX] it has not been fixed. Also contacted Ford , they did nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5…
ODI #11767392 · Filed September 28, 2026
My car has been recalled for over 6 months and it has not been repaired.
ODI #11759030 · Filed August 24, 2026
The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not…

Read all 8 complaints

High Voltage Battery May Short Circuit

NHTSA #26V091000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported February 17, 2026 · Ford Motor Company

Potentially affected: 25,237 vehicles

Repair completion: 43.04% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 25SC4 · Owners notified September 4, 2026

Defect description

Ford Motor Company (Ford) is recalling certain 2022-2026 Ford Escape and 2023-2026 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Safety consequence

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Manufacturer remedy

Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM) software, free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. This recall expands previous recall numbers 24V954 and 25V489. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 18, 2026.

High Voltage Battery May Short Circuit

NHTSA #25V789000 · Electrical System — Propulsion System — Traction Battery · NHTSA notice

Reported November 14, 2025 · Ford Motor Company

Potentially affected: 20,558 vehicles

Repair completion: 32.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 25SC4 · Owners notified September 4, 2026 · Vehicles built through April 17, 2024 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Safety consequence

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Manufacturer remedy

Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Crash test photos and videos are published by NHTSA's New Car Assessment Program (NCAP). try.vin is not affiliated with or endorsed by NHTSA.

2024 Ford Escape PHEV SUV FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

14% rollover risk

Crash Test Photos

NHTSA frontal crash test photo for the 2024 Ford Escape PHEV SUV FWD rating — Frontal crash test. Photo: NHTSA · NHTSA video (WMV file)

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning

8 owner complaints have been filed with NHTSA for the 2024 Ford Escape Phev.

Electrical System

ODI #11770174

Incident: October 1, 2026 · Filed: October 9, 2026

VIN [XXX], after recall the battery only charges to 29 miles , before it charged to 40 miles. After several visits to the service dealership BP Ford in [XXX] it has not been fixed. Also contacted Ford , they did nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Train; Electrical System; Fuel/Propulsion System

ODI #11767392

Incident: September 28, 2026 · Filed: September 28, 2026

My car has been recalled for over 6 months and it has not been repaired.

Electrical System

ODI #11759030

Incident: February 19, 2026 · Filed: August 24, 2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System). The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Electrical System; Fuel/Propulsion System

ODI #11757604

Incident: November 11, 2025 · Filed: August 18, 2026

Possible battery short circuit. Safety recall issued months ago. recall no. 24V954 /24S79)

Electrical System

ODI #11746543

Incident: February 25, 2026 · Filed: June 25, 2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and a software update was completed to monitor any issues with the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Electrical System

ODI #11740835

Incident: April 15, 2026 · Filed: May 29, 2026

The contact owns a 2024 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated while parked at the residence, the vehicle's doors failed to unlock, and the vehicle failed to start. A dealer's mobile technician replaced the 12-Volts battery at the contact's residence, and the vehicle became operable. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed concerned about the recall fire risk. The manufacturer was/was not made aware of the issue. The failure mileage was approximately 9,700.

Electrical System

ODI #11649583

Incident: March 11, 2025 · Filed: March 20, 2025

The contact owns a 2024 Ford Escape Hybrid. The contact stated that while driving at various speeds, the messages "Blind Spot Fault System", "Cross Traffic System Fault", "Front Camera Fault service required", "Free collision assist not available", and "Check parking sensor" were displayed on the instrument panel. The vehicle was taken to a local dealer, where it was diagnosed and determined that an over-the-air (OTA) update was needed. The vehicle was repaired. The failure persisted, and the vehicle was taken back to the same local dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,700.

Forward Collision Avoidance

ODI #11610692

Incident: August 24, 2024 · Filed: August 25, 2024

WHILE DRIVING ON [XXX] IN MUNDELIEN IL. POSTED 40MPH; CAR CHANGED CRUISE CONTROL TO 60MPH WHEN PASSING ROUTE SIGNS THIS HAPPENS CONSISTENTLY. EVERY TIME IT PASSED A [XXX] SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Other Ford Escape Phev model years

Check your 2024 Ford Escape Phev VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Escape Phev at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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