NHTSA vehicle safety data

2024 Ford Edge Recalls, Ratings & Complaints

The 2024 Ford Edge has 2 NHTSA recall campaigns and 44 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2024 Ford Edge, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2024 Ford Edge owner complaints

Owners have filed 44 complaints with NHTSA about the 2024 Ford Edge, describing incidents dated September 13, 2023 to September 16, 2026.

Most-cited components

  • Unknown or Other 9 complaints
  • Electrical System 8 complaints
  • Back Over Prevention 7 complaints
  • Power Train 5 complaints
  • Air Bags 3 complaints
  • Seats 3 complaints

Of the 44 complaints on file, 5 report a crash; across all 44 complaints, owners report 5 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11764886 · Filed

    Air compressor for air conditioning died with only 37,000 miles and less than 3 year old Ford Edge. Costing me $2200 for new compressor and labor at Rocky Top Ford in [XXX]. Reason out of warranty car was sold in XXX. So passed the 3 years warranty. Looks like others have had this problem. Any help…

  • ODI #11764294 · Filed

    The rear camera is having a glitch/ dark mode and is unable to fully inspect for any safety concerns despite myself checking my surroundings. It poses a hazard because it can cause myself to damage the car when I’m trying to reverse the car to park and I can accidentally hit an animal, a structure…

  • ODI #11751655 · Filed

    Vehicle Information Year: 2024 Make: Ford Model: Edge VIN: [XXX] Description of the Safety Issue I am submitting this complaint regarding the unexpected failure of the panoramic glass roof on my 2024 Ford Edge. The vehicle was parked in my residential driveway. As I began backing out of the…

Read all 44 complaints

Rearview Camera Image May Not Display

NHTSA #26V124000 · Back Over Prevention — Software · NHTSA notice

Reported March 3, 2026 · Ford Motor Company

Potentially affected: 849,310 vehicles

Repair completion: 89.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 26S09 · Owners notified April 13, 2026 · Vehicles built through May 3, 2024 (per NHTSA)

Defect description

Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.

Safety consequence

A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Rearview Camera Image May Not Display

NHTSA #25V315000 · Back Over Prevention — Software · NHTSA notice

Reported May 9, 2025 · Ford Motor Company

Potentially affected: 1,076,138 vehicles

Repair completion: 93.22% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 25S49 · Owners notified October 8, 2025 · Vehicles built through May 3, 2024 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Safety consequence

A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Other Ford Edge model years

Check your 2024 Ford Edge VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Edge at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Ford VIN