2019 Ford Ecosport Recalls, Ratings & Complaints

Incident: April 20, 2026 · Filed: November 1, 2026

My car engine light came on, and I instantly lost being able to drive normally. I lost the ability to hit the gas and the car move. The car is sitting at Jim Peach 518 South Blvd, Brewton, AL 36426 · (251) 867-6212..... I was informed that the wait can be up to a year. I am disabled and have been missing pain management appointments, psychiatrist appointments, primary care doctor, and I'm unable to get MRI or pain injections for my back. I am desperate for a loaner car.

Incident: October 6, 2024 · Filed: October 30, 2026

UNKNOWN

Incident: January 4, 2024 · Filed: October 29, 2026

My 2019 Ford EcoSport is subject to safety recall 23S64 (NHTSA 23V905), involving the engine oil pump drive belt and tensioner. I have been trying to get this recall addressed for approximately two years. When I previously contacted the dealership to schedule the repair, I was told that I would be placed on a waiting list because the necessary parts were unavailable. However, the manufacturer’s recall information indicated that parts and a repair remedy were available. The recall information explains that the engine oil pump belt or tensioner may fail, potentially causing a loss of engine oil pressure, engine damage or seizure, and loss of power braking assistance, increasing the risk of a crash. My vehicle’s recall status currently states “Remedy Available,” but my previous experience with the dealership has left me uncertain whether the repair can actually be completed. I am concerned about continuing to drive a vehicle with this unresolved safety recall. I am requesting assistance obtaining confirmation that the necessary parts are available, a definite timeline for completing the repair, and information about what can be done to address this prolonged delay. To my knowledge, the engine has not experienced a confirmed failure related to this recall.

Incident: August 26, 2026 · Filed: October 20, 2026

I am filing a safety complaint regarding my 2019 Ford EcoSport and Ford’s repeated failure to properly complete a safety recall. In XXX, my vehicle displayed an oil-pressure warning while driving, just two days after an oil change. I brought it to Woodbridge Ford in [XXX] for recall repairs. They kept my vehicle for three months before claiming it was repaired. However, I continued receiving notices stating the recall was incomplete. In XXX, I contacted the dealership, now Freedom Ford, and was informed that the recall had NEVER been completed. I returned my vehicle for repairs. On XXX, I was told my vehicle was ready. Before I could even leave the dealership lot, the vehicle began shutting down and entering an idle/reduced-power mode. A dealership employee test-drove it and experienced the same malfunction. The dealership kept my vehicle. After repeated attempts to obtain answers, an employee named [XXX] confirmed that parts were MISSING, the vehicle had not been properly reassembled, and additional parts needed to be ordered. He could not explain what happened to the missing components. He also confirmed the vehicle continued malfunctioning while being driven. Additionally, the dealership LOST my original car key, incorrectly cut its replacement, and required my only remaining spare key overnight to attempt another replacement. My vehicle has approximately 56,000 miles, was purchased brand-new, and has no history of major mechanical repairs. It has been in Ford’s possession for months across multiple visits, yet the safety issue remains unresolved. I am extremely concerned that Ford attempted to return a vehicle with missing components and an unresolved malfunction that could cause a dangerous loss of power while driving. I am requesting that NHTSA investigate Ford’s handling of this recall, the incomplete and potentially unsafe repairs, and the dealership’s decision to release my vehicle despite these defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 14, 2026 · Filed: September 18, 2026

2019 Ford EcoSport 1.0L, VIN [XXX], 23,338 miles. Ford Safety Recall 23S64/NHTSA 23V-905 was performed by Rod Baker Ford in September 2025. Repair order XXX was opened XXX and the recall work was completed/invoiced XXX at approximately 22,812 miles. The repair included replacement of the timing belt, oil-pump drive belt and oil-pump drive-belt tensioner. The Ford repair order documents the 23S64 completion and the replacement parts. On XXX, at approximately 23,338 miles, the engine suffered a catastrophic failure in traffic. This was only approximately 526 miles after the 23S64 repair. Initial diagnosis found no compression. Hawk Ford subsequently diagnosed failure/collapse of timing-belt tensioner CM5Z-6K254-A. Ford's 23S64 repair procedure required replacement of the timing belt but reused the existing timing-belt tensioner. That tensioner had to be compressed/locked and reused during installation of the new timing belt. Less than one year and only approximately 526 miles later, that tensioner collapsed and the engine suffered catastrophic damage. Ford has declined to participate in the engine repair/replacement. Ford Customer Care case XXX. I am reporting this because a timing-system component that Ford's recall procedure required technicians to reuse failed shortly after the recall repair and at extremely low vehicle mileage. I am concerned this may represent a safety issue or an inadequacy in the 23S64 repair procedure as the recall work which was designed to prevent such an incident did not prevent such an incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: September 2, 2026 · Filed: September 3, 2026

Engine shut off while driving a vibration sounded prior to shut off so I turned off a/c then restarted engine again

Incident: August 28, 2026 · Filed: September 2, 2026

My 2019 Ford EcoSport suffered sudden low oil pressure and catastrophic engine failure 10 months after receiving service under Safety Recall 23S64. NHTSA Campaign 23V905. The Authorized dealership is refusing to inspect the vehicle or honor Ford's engine replacement remedy, claiming the recall is closed and too much time has passed. This leaves me with an un-remedied safety hazard.

Incident: August 24, 2026 · Filed: August 24, 2026

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called another dealer, Shottenkirk Ford Jasper (868 GA-515, Jasper, GA 30143); and the contact was informed that the vehicle had to experience the failure before the recall repair would be performed. The manufacturer was contacted by email, but was unable to assist with having the vehicle serviced. The contact had not experienced a failure.

Incident: March 12, 2024 · Filed: August 24, 2026

The contact owns a 2019 Ford EcoSport. The contact stated that while stopped at a red light, the vehicle stalled and failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the catalytic converter, a cracked flex pipe, exhaust clamps, turbo connection, and a vacuum pump assembly needed to be replaced. The vehicle was repaired. The contact was then informed of an unknown recall. The contact stated that on another occasion while driving, the check engine warning light illuminated, and the following day while driving the vehicle, the check engine warning light was flashing, and the low oil pressure message was displayed. The vehicle was towed to a dealer where it was determined that the engine long block and the turbo needed to be replaced, and coolant needed to be added to the coolant reservoir. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was repaired, but after a while, the A/C became inoperable. The vehicle was taken to an independent mechanic, and it was determined that the A/C was unplugged, the wires were stuck in the clutch pulley, the amp micro fuse, the wiring, and amp fuse needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 37,028.

Incident: July 6, 2026 · Filed: August 5, 2026

A young teenage driver faced a terrifying highway emergency when her vehicle suffered an abrupt, dangerous loss of motive power at 70+ MPH on the interstate due to sudden turbocharger failure. Moving at high speeds in heavy traffic, the sudden drop in acceleration left the driver vulnerable to rear-end collisions from oncoming semi-trucks. The vehicle was driven into the shop with a failed turbocharger and a completely contaminated oil ecosystem. The engine block has not seized yet, but all components are highly contaminated. The affected components are preserved and available for federal inspection. The root cause is a completely choked oil pump pick up tube screen. After a week-long standoff where the consumer had to escalate the case to Ford Corporate to force the dealership to drop the oil pan, teardown photos revealed the intake mesh was blanketed and impacted by a thick, suffocating mat of degraded wet belt fibers. This debris choked off oil pressure, proving the dealer fraudulently certified Safety Recall 23S64 as complete while leaving the lethal hazard trapped inside. In addition to this extreme debris, internal Ford OASIS logs admit the technician snapped a tensioner bolt during the recall. They drilled it out but failed to clean the engine, trapping sharp metallic shards that circulated into the oil system, destroying the turbocharger seals and scorching the gaskets. The dealer was given urgent warnings on April 7, 2026, when the driver reported interstate stalling ("limp mode at 70+ mph") and an AutoZone turbo pressure code. The dealer treated this severe safety risk as a low-priority task, failed to check the oil pressure, and released the car. After the forced pan drop in July, Ford Corporate denied coverage for a new long block and turbocharger, instructing the consumer to pay over $8,000 out of pocket for repairs caused entirely by their own botched recall.