NHTSA vehicle safety data

2021 Fccc XCM Recalls & Complaints

The 2021 Fccc XCM has 4 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Fccc dealer.

NHTSA recall and complaint data for the 2021 Fccc XCM. Recall data is refreshed daily from NHTSA.

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2021 Fccc XCM owner complaints

Owners have filed 2 complaints with NHTSA about the 2021 Fccc XCM, describing incidents dated August 1, 2024 to July 1, 2025.

Most-cited components

Electrical System 2 complaints
Service Brakes 1 complaint

Newest complaints

ODI #11756130 · Filed August 11, 2026
The contact owns a 2021 Freightliner XC-M chassis. The contact stated that the instrument cluster had become delaminated, making the display difficult to read. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The…
ODI #11748515 · Filed July 6, 2026
Defect: On Freightliner Custom Chassis diesel motorhomes the entire instrument cluster is a single all-digital "OptiView" LCD (Medallion 12.3", part 66-02439-000). The factory adhesive bonding the cover glass to the LCD delaminates under normal service, spreading bubbles and haze across the screen…

Read all 2 complaints

Damaged Circuit Board Affects Lighting Functions

NHTSA #21V00H000 · Electrical System · NHTSA notice

Reported December 23, 2021 · Daimler Trucks North America, LLC

Potentially affected: 24,869 vehicles

Repair completion: 71.81% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL917 · Owners notified March 18, 2022

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.

Safety consequence

Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.

Manufacturer remedy

Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Damaged Valve Stem May Cause Loss of Tire Pressure

NHTSA #21V921000 · Tires — Valve · NHTSA notice

Reported November 23, 2021 · Daimler Trucks North America, LLC

Potentially affected: 16,676 vehicles

Repair completion: 76.69% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL912 · Owners notified January 18, 2022

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.

Safety consequence

Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Manufacturer remedy

Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Caliper Mounting Bolt Not Tightened Properly

NHTSA #21V018000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice

Reported January 20, 2021 · Daimler Trucks North America, LLC

Potentially affected: 133 vehicles

Repair completion: 80.45% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-873 · Owners notified March 17, 2021

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.

Safety consequence

The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Tire Valve Stem Extension May Become Damaged

NHTSA #20V529000 · Tires · NHTSA notice

Reported September 1, 2020 · Daimler Trucks North America LLC

Potentially affected: 10,359 vehicles

Repair completion: 52.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-861 · Owners notified October 29, 2020

Defect description

Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.

Safety consequence

Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-861.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2021 Fccc XCM. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2021 Fccc XCM.

Electrical System

ODI #11756130

Incident: August 1, 2024 · Filed: August 11, 2026

The contact owns a 2021 Freightliner XC-M chassis. The contact stated that the instrument cluster had become delaminated, making the display difficult to read. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.

Electrical System; Service Brakes

ODI #11748515

Incident: July 1, 2025 · Filed: July 6, 2026

Defect: On Freightliner Custom Chassis diesel motorhomes the entire instrument cluster is a single all-digital "OptiView" LCD (Medallion 12.3", part 66-02439-000). The factory adhesive bonding the cover glass to the LCD delaminates under normal service, spreading bubbles and haze across the screen. It is widely reported across many coach brands on this chassis (Newmar, Tiffin, Coachmen, Winnebago, Entegra, American Coach) and occurs in cold climates as well as hot - an inherent material defect, not misuse. Safety risk: OptiView puts every primary driving indicator on one screen with no analog backup, so delamination obscures safety-critical information while driving: - Speedometer/tachometer become hard to read on a 30,000-50,000 lb vehicle. - Primary and secondary air-brake pressure gauges and the low-air warning are digital-only; a dropping reservoir or air leak can be masked until the spring brakes apply (FMVSS 121 requires these to stay visible to the driver). - Coolant temp, oil pressure, ABS and brake warnings can be hidden as a fault develops. - The rear/360-degree backup camera view degrades (FMVSS 111 Rear Visibility - the basis for NHTSA Recall 22V281). The failure is progressive and can worsen mid-trip. The manufacturer acknowledges it but calls it cosmetic, quoting about $5,200+ out of warranty for the same failure-prone design. Requested action: Open a defect investigation into OptiView/Medallion cluster delamination across Freightliner Custom Chassis RVs, evaluate under FMVSS 111 and 121, and consider a no-cost recall remedy regardless of warranty status. A detailed report with diagram and citations is attached.

Other Fccc XCM model years

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