2007 Dodge Sprinter Recalls & Complaints

Incident: March 3, 2026 · Filed: March 26, 2026

My two nearby dealers (Hudson Valley Chrysler Dodge Jeep Ram and Dutchess Chrysler Dodge Jeep Ram) both state they sold their tools to work on sprinter vans and refuse to complete the recall. I currently have no nearby options to complete this safety recall, and i cannot get my vehicle inspected.

Incident: January 16, 2026 · Filed: January 26, 2026

“During inspection, both rear main leaf springs were found cracked symmetrically due to fatigue failure. Similar rear leaf spring defect was previously recalled on adjacent VIN ranges. Failure affects rear ride height and vehicle stability. No signs of overload or impact damage observed.”

Incident: January 1, 2023 · Filed: July 30, 2023

I have received a letter from the FCA US LLC regarding recalls for both airbags. I have called 3-4 times requesting this service. Because the van is technically a dodge (although made by mercedes, back in 2007) there is no Dodge dealerships that will agree to service the vehicle. The chrysler/dodge dealerships don't service sprinters, as they haven't been rebranded by dodge since 2007, and the mercedes dealerships either don't have access to the Dodge recall system, or are unwilling to assist, as they are not affiliated with the recall. I called 1800- 992-1997, to speak with chrysler, (Case # [XXX]) and spent another 42 minutes on the phone yesterday, still unable to find a solution. They called another handful of dealerships, seemingly not believing that Dodge dealerships would be unwilling to service a dodge sprinter. They stated that I could probably bring it to mercedes sprinter and have the work done, and then apply for reimbursement, although they would not guarantee me in writing that they would cover the expense. I have been working on a solution for probably close to the last 6 months. I have recently been forced to drive this vehicle daily, which makes me more concerned, as my children are frequently inside. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Incident: December 2, 2022 · Filed: December 2, 2022

The contact owns a 2007 Dodge Sprinter. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) and 17V478000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Incident: March 7, 2019 · Filed: March 28, 2019

TL* THE CONTACT OWNS A 2006 (NA) DODGE SPRINTER. THE CONTACT STATED THAT THE VEHICLE LOST POWER, FAILED TO START, AND DECELERATED WHILE DRIVING ON A WEEKLY BASIS. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) WHERE AN APPOINTMENT WAS SCHEDULED. WHEN THE CONTACT ARRIVED AT THE DEALER, THEY STATED THAT THERE WAS NO APPOINTMENT IN THEIR SYSTEM. THE VEHICLE WAS THEN TAKEN TO CHAPMAN DODGE SAHARA (3175 E SAHARA AVE, LAS VEGAS, NV 89104, (702) 457-1061) WHERE THE STAFF WAS EXTREMELY RUDE AND SHUNNED THE CONTACT AWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT AT THE FIRST DODGE DEALER. AGAIN, THE DEALER STATED THAT THE APPOINTMENT DID NOT SHOW UP IN THEIR SYSTEM. THE FAILURE MILEAGE WAS 94,300.

Incident: January 8, 2018 · Filed: January 12, 2018

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER CARGO VAN. THE CONTACT STATED THAT THE FUEL TANK FASTENING STRAPS BECAME LOOSE, WHICH CAUSED THE PLASTIC VALVE IN THE FUEL TANK TO DETACH. AS A RESULT, THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 07V325000 (FUEL SYSTEM) FOR CERTAIN 2007 DODGE SPRINTERS. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687) STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 196,000.

Incident: November 17, 2016 · Filed: January 1, 2018

TAKATA RECALL: I HAVE BEEN IN CONTACT WITH THE DODGE RECALL PEOPLE FOR THE LAST YEAR AND HAVE NOT BEEN ABLE TO GET ANY ACTION ON THEIR PART. THEY HAVE PUT ME IN CONTACT WITH ALL THE DODGE DEALERS IN SOUTH FLORIDA AND NONE OF THEM WILL WORK ON MY SPRINTER. PART OF THE PROBLEM IS THAT MY VEHICLE IS AN RV BUILT ONTO THE DODGE SPRINTER AND ANOTHER PROBLEM IS THAT IN 2007 DODGE WAS OWNED BY MERCEDES BENS AND DODGE DOES NOT FEEL RESPONSIBLE FOR MERCEDES PRODUCTS.

Incident: November 15, 2017 · Filed: November 15, 2017

TAKATA RECALL; MANUFACTURER IS UNABLE TO REMEDY SAFETY RECALL. NO INCIDENTS HAVE OCCURRED. LOCAL DODGE DEALERSHIP IS UNABLE TO REPLACE TAKATA AIRBAGS BECAUSE THEY DO NOT "HAVE THE TOOLS FOR A SPRINTER VAN". THEY ARE NOT HELPFUL IN ARRIVING AT A SOLUTION. DEALERSHIP IS BILLION DODGE-CHRYSLER JEEP IN BOZEMAN, MT 406-556-9076

Incident: September 6, 2017 · Filed: November 7, 2017

2007 DODGE SPRINTER. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG MODULE SAFETY RECALL. *LD THE CONSUMER STATED AFTER THE DEALER COMPLETED THE RECALL, THERE WERE SRS ERROR CODES PRESENT THAT THEY REFUSED TO REPAIR. UPATED 11/07/2017*JS

Incident: October 11, 2017 · Filed: October 11, 2017

TAKATA RECALL DRIVER & PASSENGER SIDES. BOTH RECALLED. NO DODGE OR MERCEDES DEALERS WITHIN 60 MILES OF US ARE WILLING TO REPLACE THESE AIRBAGS. INITIALLY, AFTER WE WERE NOTIFIED OF INITIAL RECALL ON DRIVERS SIDE, THEY SAID THEY COULD NOT GET PARTS. NOW THEY CAN GET PARTS BUT THEY ALL SAY THEY CANNOT OR WILL NOT PERFORM THIS REPLACEMENT. HOW CAN WE POSSIBLE GET THIS WORK DONE? HOW MANY DEALERS DO WE HAVE TO CONTACT TO FIND ONE WHO WILL DO THIS WORK? WHO IS RESPONSIBLE FOR THIS? I KEEP READING THAT SO MANY PEOPLE JUST HAVE NOT BOTHERED HAVING THE RECALL WORK DONE, BUT WE HAVE TRIED ON SEVERAL DIFFERENT TIMES TO DO IT....IT JUST DOESN'T SEEM POSSIBLE TO ACHIEVE IT. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB