2003 Dodge Sprinter Recalls & Complaints

Incident: August 31, 2010 · Filed: September 15, 2010

TL* THE CONTACT OWNS A 2003 DODGE SPRINTER 2500 EQUIPPED WITH A PGW WINDSHIELD, TINT-LAMINATED, PART NUMBER DW01488GBNN. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED BECAUSE IT WAS DAMAGED BY A STONE. THE CONTACT STATED THAT THE WINDSHIELD WAS DISTORTED AND DIFFICULT TO SEE THROUGH. THE CONTACT CALLED THE COMPANY WHO INSTALLED THE WINDSHIELD WHO TOLD HIM TO DRIVE THE VEHICLE FOR A FEW WEEKS AND IF HE WAS STILL NOT SATISFIED, THEY WOULD REPLACE IT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 104,000 UPDATED 1/21/11 *CN UPDATED 03/09/11

Incident: July 29, 2010 · Filed: August 27, 2010

TL* THE CONTACT OWNS A 2003 CHRYSLER SPRINTER 2500. ON JULY 29, 2010, THE CONTACT RECEIVED THE RECALL NOTICE, NHTSA CAMPAIGN ID NUMBER: 09V418000 - COMPONENT: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. THIS RECALL WAS FOR AN ISSUE WITH CORROSION ON THE INTAKE MANIFOLD. WHEN THE CONTACT RECEIVED THE RECALL NOTICE HE CONTACTED THE DEALERSHIP IN REGARDS TO GETTING THE RECALL REMEDY PERFORMED. AT THAT TIME THE CONTACT WAS INFORMED THAT THE PARTS WERE CURRENTLY NOT IN STOCK. THE CONTACT CALLED THE DEALERSHIP TODAY, AUGUST 27, 2010 AND WAS INFORMED THAT THE PARTS FOR THE RECALL WOULD NOT BE IN STOCK UNTIL SEPTEMBER 23, 2010. THE CONTACT FEELS THAT THE DEALERSHIP IS NOT HANDLING THIS RECALL IN A PROPER MANNER. THE APPROXIMATE CURRENT MILEAGE IS 105,000.

Filed: August 5, 2010

CONSUMER WRITES REGARDING CHRYSLER NON-COMPLIANCE WITH SAFETY RECALL J32-DODGE SPRINTER 03 MANIFOLD/EGR *TGW THE CONSUMER STATED HE SPENT THE PAST WEEK IN REPEATED UNSUCCESSFUL EFFORTS TO ARRANGE THE NECESSARY MODIFICATIONS WITHOUT HAVING TO INCUR UNREASONABLE EXPENSES. THE CONSUMER BELIEVED CHRYSLER WAS MAKING A DELIBERATE EFFORT TO EVADE THE RECALL BY CREATING HARDSHIPS AND OBSTACLES. *JB

Filed: May 4, 2010

2003 DODGE SPRINTER. CONSUMER STATES DEFECTIVE INTAKE MANIFOLD. CONSUMER STATES THAT A NOTICE FROM CHRYSLER REGARDING ARRANGEMENTS TO REPAIR THE DEFECT HAS NOT BEEN RECEIVED *TGW

Incident: March 2, 2005 · Filed: March 2, 2010

TL*THE CONTACT OWNS A 2003 DODGE SPRINTER. THE CONTACT STATED THAT THE THROTTLE PEDAL FAILED WHICH MADE IT IMPOSSIBLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY COULD NOT FIND THE FAILURE. THE MANUFACTURER WAS CALLED AND STATED THAT THEY WERE UNABLE TO REPAIR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 100,000.

Incident: September 21, 2007 · Filed: September 22, 2007

I HAVE HAD 3 VALVE STEM FAILURES WHERE THE STEM GOES INTO THE RIM IN APPROX 6 WEEKS OF TIME RESULTING IN FLAT TIRES. LAST ONE WAS WHILE PARKED BUT WAS RAPID DEFLATION TOLD STEMS FROM THE FACTORY WERE NOT THE CORRECT STEMS. REPLACED BY THE DEALER FOR FREE ALL STEMS. *JB

Incident: August 20, 2007 · Filed: August 24, 2007

I PURCHASED A 2003 DODGE INTREPID IN NOVEMBER OF 2005 AND THE CAR RUNS FINE UP UNTIL ABOUT A MONTH AND A HALF AGO. THE CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD GET STUCK IN ONE GEAR AND MY RPM WOULD GO UP INTO THE RED LINE UNLESS I PULLED OVER AND RESTARTED THE CAR. OTHER TIMES IT WOULD GET STUCK AND THEN JERK INTO THE NEXT GEAR. THEN ABOUT FOUR DAYS AGO I WAS ON THE FREEWAY AND THE WHOLE CAR JUST SHUT OFF. I COULD NOT MOVE IT AND TRAFFIC WAS SPEEDING PAST ME AND A FEW HAD TO SLAM ON BREAKS TO AVOID HITTING ME AND MY TEN MONTH OLD DAUGHTER. I HAD TO HAVE SOME PEOPLE HELP ME TO PUSH IT OFF THE FREEWAY SO THAT I COULD RESTART IT TO MAKE IT BACK HOME. I AM VERY FRIGHTENED TO DRIVE NOW ESPECIALLY WITH MY DAUGHTER IN THE CAR BECAUSE I AM AFRAID THIS MAY HAPPEN AGAIN. I HAD THE CODES READ ON THE CAR AND ABOUT SEVEN CAME UP ALL POINTING TO DIFFERENT THINGS. A MECHANIC SUGGESTED THE TRANSMISSION ECM. THE ESTIMATED COST OF FIXING THIS IF IT IS THE PROBLEM IS ABOUT 750.00 DOLLARS. *TR

Incident: September 15, 2005 · Filed: October 11, 2005

- HAD BRAKES ON 2003 DODGE SPRINTER CHECKED BY LOCAL MECHANIC. SAID THAT THERE WAS ABOUT 40% BRAKE PAD LEFT BUT THE ROTORS WHERE EXTREMELY WORN. I AM WONDERING IF ROTOR LIFE GOES PAST THE BRAKE LIFE AND COULD BE A DANGER. DEALER SAID ROTORS ARE CHANGED EVERYTIME WITH PAD CHANGE! *NM

Incident: May 19, 2005 · Filed: May 22, 2005

WE OPERATE 2 2003 DODGE SPRINTER PASSENGER VANS IN OUR AIRPORT SHUTTLE BUSINESS. ON THURSDAY, MAY 19TH WE HAD A VEHICLE JUST QUIT AFTER START-UP WHEN THE DRIVER STEPPED ON THE GAS. SHE RE-STARTED, DROVE A BLOCK, IT QUITS AGAIN. WE HAD 6 PASSENGERS ONBAORD TO GO TO THE AIRPORT. SHE COULD NOT MAKE THE VEHICLE RUN MORE THAN A FEW BLOCKS AND IF SHE STEPPED ON THE GAS TO ACCELERATE IT WOULD QUIT. WE TOWED IT TO THE DEALER AND THE NEXT DAY IT WAS DETERMINED THAT A WIRE BUNDLE THAT RUNS FROM THE ECU TO THE ENGINE, WHICH IS TIED WRAPPED TO 2 OTHER WIRE BUNDLES HAD CHAFFED RIGHT THRU THE PROTECTIVE NYLON COVER AND WORN THRU 2 OR 3 WIRES IN THE BUNDLE AND COMPLETELY THUR THE INTERNAL WIRE. THESE WIRES WERE THOSE THAT PROVIDED VOLTAGE TO THE FUEL INJECTORS AND HENCE THE FAILURE OF POWER. THE DEALER WAS ABLE TO SPLICE THE WIRES AND PUT ON A HEAVY DUTY PLASTIC WIRE BUNDLE WRAP, SIMILAR TOTHOSE USED ELSEWHERE IN THE VEHICLE. THE PROBLEM IS THAT THIS BUNDLE IS TIED WRAPPED TO THE LOWER FRAME OF THE ENGINE COMPARTMENT AND IS PROBABLY THAT WAY IN EVERY SPRINTER. SINCE OUR SPRINTERS HAVE ABOUT 190,000 MILES IN ONLY A YEAR AND A HALF, WE'VE OBVIOUSLY HAVE MORE TIME AND VIBRATION AND CHAFFING THAN NEARLY ANY IN THE COUNTRY SO WE ARE SEEING HIGH MILEAGE ISSUES THAT A NORMAL CONSUMER WILL PROBABLY NEVER SEE. HOWEVER, THIS INSTANT FAILURE COLD HAVE BEEN A DISASTER WE IF HAD BEEN ON THE FREEWAY GOING 70 MPH INSTEAD OF IN A RESIDENTIAL AREA. WE INSPECTED OUR OTHER SPRINTER AND IT HAS THE SAME WIRING CONCEPT BUT FOR SOME REASON THIS MAIN WIRE BUNDLE WAS NOT TIE WRAPPED TO THE FRAME AND DOES NOT APPEAR TO BE CHAFFED. WE ARE HAVING OUR MAINTENANCE PERSON CHECK IT ON MONDAY THE 23RD. THIS IS A TRUE SAFETY ISSUE THAT SHOULD RESULT IN AT LEAST A RECALL FOR INSPECTION OF THE WIRE BUNDLE FOR CHAFFING. IT WAS ABOUT A 3-4 HOUR REPAIR.

Incident: January 13, 2005 · Filed: March 3, 2005

WHILE DRIVING 55 MPH FRONT DRIVER/REAR PASSENGER TIRE BLEW OUT. CONSUMER PULLED OVER AND CHANGED THE TIRE. MICHELIN , P275R16. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK