NHTSA vehicle safety data

2004 Dodge Sprinter 3500 Recalls & Complaints

The 2004 Dodge Sprinter 3500 has 2 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Dodge dealer.

NHTSA recall and complaint data for the 2004 Dodge Sprinter 3500. Recall data is refreshed daily from NHTSA.

2004 Dodge Sprinter 3500 owner complaints

Owners have filed 2 complaints with NHTSA about the 2004 Dodge Sprinter 3500, describing incidents dated June 23, 2009 to November 8, 2012.

Most-cited components

Engine 1 complaint
Power Train 1 complaint

Newest complaints

ODI #10483799 · Filed November 9, 2012
WHEN I AM DRIVING A FREEWAY SPEED THIS VEHICLE LOSES POWER AND THE SPEED DROPS TO ABOUT 40 MPH. THIS HAPPENS RANDOMLY. I HAVE HAD THIS TRUCK INTO THE DEALER SEVERAL TIMES. THEY HAVE REPLACED THE MAIN COMPUTER, O2 SENSORS THE RESONATOR AND THEY CANNOT FIND THE PROBLEM. THIS PROBLEM STARTED WHEN THE…
ODI #10275038 · Filed June 26, 2009
TURBO CHARGER RESONATOR,BOOST HOSES, INTAKE AIR TEMP SENSOR CLIPS, LOCKING CLAMP AT INTAKE MANIFOLD FOR BOOST/CHARGE AIR HOSE RETAINER. FAILURE OF EITHER ONE OF THESE COMPONENTS (TOO OFTEN BY MY EXPERIENCE) WILL CAUSE IMMEDIATE POWER LOSS AND DECELERATION CAUSING AN ACCIDENT. *TR

Read all 2 complaints

BRAKE Indicator Lamp Inoperative/FMVSS 105

NHTSA #16V833000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported November 17, 2016 · Daimler Vans USA, LLC

Potentially affected: 17,501 vehicles

Repair completion: 17.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 27, 2017 · Vehicles built June 30, 2003 – August 31, 2006 (per NHTSA)

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."

Safety consequence

Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may not know whether or not the lamp will illuminate if the brake fluid level is low. If the operator is unaware that the vehicle has low brake fluid, there would be an increased risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

STEERING COLUMNS

NHTSA #08V339000 · Steering — Column · NHTSA notice

Reported July 24, 2008 · SPRINTER ENGINEERING & COMPLIANCE SUPPOR

Potentially affected: 10 vehicles

Manufacturer campaign H25 · Owners notified February 16, 2009 · Vehicles built November 1, 2007 – November 30, 2007 (per NHTSA)

Defect description

SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM ITS INTERIOR VEHICLE MOUNTING BRACKET.

Safety consequence

THE OPERATOR MAY LOSE STEERING ABILITY OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT AND REPLACE THE STEERING COLUMNS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT SPRINTER AT 843-695-5057.

Notes

CHRYSLER'S RECALL NO. H25.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2004 Dodge Sprinter 3500. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2004 Dodge Sprinter 3500.

Engine

ODI #10483799

Incident: November 8, 2012 · Filed: November 9, 2012

WHEN I AM DRIVING A FREEWAY SPEED THIS VEHICLE LOSES POWER AND THE SPEED DROPS TO ABOUT 40 MPH. THIS HAPPENS RANDOMLY. I HAVE HAD THIS TRUCK INTO THE DEALER SEVERAL TIMES. THEY HAVE REPLACED THE MAIN COMPUTER, O2 SENSORS THE RESONATOR AND THEY CANNOT FIND THE PROBLEM. THIS PROBLEM STARTED WHEN THE VEHICLE HAD APPROX. 95000 MILES ON IT. WE HAVE BEEN DEALING WITH THIS INTERMITTENT PROBLEM FOR OVER A YEAR AND IT HAS BECOME A REAL SAFETY ISSUE WHEN YOU ARE TRYING TO GET TO THE SIDE OF THE ROAD. WHEN YOU PULL OVER YOU CAN SHUT THE VEHICLE OFF AND RESTART IT AND IT WILL RESET THE MOTOR AND RUN FINE UNTIL IT HAPPENS AGAIN. THIS IS HAPPENING 3-4 TIMES A DAY NOW AND I AM AT A LOSS OF HOW TO SOLVE THIS PROBLEM. FROM WHAT I HAVE READ THIS IS A BIG PROBLEM WITH OTHER SPRINTER OWNERS. *TR

Power Train

ODI #10275038

Incident: June 23, 2009 · Filed: June 26, 2009

TURBO CHARGER RESONATOR,BOOST HOSES, INTAKE AIR TEMP SENSOR CLIPS, LOCKING CLAMP AT INTAKE MANIFOLD FOR BOOST/CHARGE AIR HOSE RETAINER. FAILURE OF EITHER ONE OF THESE COMPONENTS (TOO OFTEN BY MY EXPERIENCE) WILL CAUSE IMMEDIATE POWER LOSS AND DECELERATION CAUSING AN ACCIDENT. *TR

Other Dodge Sprinter 3500 model years

Check your 2004 Dodge Sprinter 3500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Dodge Sprinter 3500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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