1996 Dodge Ram Van Recalls & Complaints

Incident: July 15, 2003 · Filed: January 15, 2004

WE SUBMITTED A LETTER TO CHRYSLER ASKING FOR A "GOODWILL REPAIR REFUND" AND HAD A PHONE CALL FROM THE CUSTOMER SERVICE CENTER, AL WILLIAMS, STATING THAT THE THREE (3)YEAR WARRANTY HAD EXPIRED. WE HAD EXPLAINED THAT OUR LEISURE TRAVEL VAN WITH A DODGE V8 360 ENGINE ONLY ON 31,365 ON THE TRANSMISSION. HE SAID IT DID NOT MATTER. THE CHRYSLER DEALERSHIP THAT REPLACE THE TRANSMISSION WITH A REBUILT TRANSMISSION FROM CHRYSLER STATED THAT HE HAD NEVER SEEN A TRANSMISSION "CHEWED UP" LIKE OURS. WE HAVE MADE SEVERAL PHONE CALLS TO CHRYSLER ASKING FOR A LETTER STATING EXACTLY WHY THEY WERE DENYING OUR REQUEST FOR A "GOODWILL REPAIR REFUND". WE HAVE HAD NO CALLS RETURNED AND CAN NOT REACH THEIR CUSTOMER NUMBER BECAUSE IT IS ALWAYS BUSY. ON LINE "ASK" QUESTIONS NEVER RESPOND TO A QUESTION.

Incident: September 29, 2001 · Filed: August 13, 2002

DUNLOP, AT, P255/70R15, DOT DBM2GA2428, REPLACEMENT EQUIPMENT WITH 1000 MILES ON A 1996 RAM 250 VAN. DRIVER REAR TIRE HAD TREAD SEPARATION AT 65 MPH. ON 6, AUGUST 2002 PASSENGER REAR TIRE HAD TREAD SEPARATION AT 65 MPH, MILEAGE WAS 6000 MILES. *AK ALL THE TIRES NOW HAVE TREAD SEPERATION AND THE DEALER SENT THEM BACK TO DUNLOP WHICH ONLY PRO-RATED THE DEFECTIVE TIRES. CONSUMER FEELS THAT DUNLOP SHOULD REPLACE THE TIRES AT EQUAL VALUE BECAUSE HE COULD HAVE LOST HIS LIFE OR BEEN INJURED DUE TO THE DEFECT. *SCC

Incident: September 1, 2001 · Filed: March 5, 2002

WHILE DRIVING AT HIGHWAY SPEEDS TRANSMISSION WENT OUT. VEHICLE WAS NO LONGER DRIVEABLE.*AK

Incident: September 1, 2001 · Filed: March 5, 2002

VEHICLE WAS SUPPOSED TO BE A THREE QUATER TONE VEHICLE, BUT AFTER FURTHER REVIEW CONSUMER FOUND OUT THAT VEHICLE WAS HALF TONE. WHEN CONTACTING DEALER, DEALER NOTED THAT THEY KNEW ABOUT IT. IT WAS MANUFACTURED THAT WAY BECAUSE OF BETTER HANDLING.*AK

Incident: May 25, 2001 · Filed: July 12, 2001

REPLACEMENT TIRES ON A DODGE, RAM VAN, 3500 1996, TIRE SIZE LT22575R16, AND TIRE MILEAGE 15,000. WHILE DRIVING 65 MPH ON HIGHWAY TREAD SEPARATED ON LEFT REAR TIRE. NO COLLISON OR INJURIES OCCURRED. *AK DAMAGE WAS DONE TO THE RIGHT REAR QUARTER PANEL, FIRESTONE STEELTEX, DOT NUMBER VD1L1XD419. *SLC

Incident: February 1, 2001 · Filed: June 13, 2001

STEERING WHEEL AND COLUMN IS EXTREMELY LOOSE WHICH HAS RESULTED IN SEVERE PROBLEMS MANEUVERING VEHICLE. PROBLEM BECOMES MORE PRONOUNCED WHEN MAKING A RIGHT OR LEFT TURN ,CAUSE HAS NOT YET TO BE DETERMINED. NO COLLISIONS OR INJURIES HAVE OCCURRED DUE TO THE PROBLEM. *AK CONSUMER WAS INFORMED THAT THERE HAD BEEN A RECALL REGARDING THE DODGE MINIVANS STEERING PROBLEMS, HOWEVER CONSUMERS VEHICLE DID NOT FIT RECALL BECAUSE IT WAS A FULL SIZE VAN. *SLC

Incident: May 15, 2001 · Filed: May 16, 2001

CONSUMER STATES THAT IN OWNERS MANUAL VEHICLE IS EQUIPPED WITH A SHIFT INTERLOCK SYSTEM WHICH WOULD PREVENT VEHICLE FROM BEING REMOVED FROM PARK WITHOUT APPLYING BRAKES. CONSUMER RECEIVED NOTIFICATION THAT VEHICLE, IN FACT, IS NOT EQUIPPED WITH THIS SAFETY FEATURE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

Incident: November 1, 1999 · Filed: May 15, 2001

TRANSMISSION LINES THAT CONNECTED TO RADIATOR WERE LEAKING TRANSMISSION FLUID WHICH COULD RESULT IN A FIRE HAZARD. CONSUMER RECEIVED A RECALL NOTICE, UNKNOWN CAMPAIGN NUMBER, REGARDING THIS ISSUE. PREVIOUSLY HAD REPAIR WORK PERFORMED. *AK TRANSMISSION COOLER CONNECTOR WAS REPAIRED ON RECALL. *YH

Filed: June 16, 1998

MAKING ROUTINE STOP ENGINE WILL BEGIN TO SURGE FOR AT LEAST 20 SECONDS, CAUSING THE CONSUMER TO PRESS HARD ON BRAKES UNTIL THEY SQUEAK, RESULTING IN LOSS OF CONTROL. DEALER HAS REPROGRAMMED COMPUTER 3 TIMES AND REPLACED IDLE SPEED MOTOR. DEFECT IS STILL OCCURRING. *AK

Filed: March 25, 1998

THE BRAKE PADS AND CALIPERS WEAR OUT TOO QUICKLY. HAS BEEN TO DEALER TWICE. VEHICLE ONLY HAS 50,000 MILES ON IT. *AK