2002 Chrysler Concorde Recalls, Ratings & Complaints

Incident: September 5, 2020 · Filed: September 5, 2020

THIS CAR HAS AN ONGOING RECALL FOR SEAT RECLINER BOLTS. I WAS DRIVING AND ALL OF THE SUDDEN THE SEAT BACK WENT FLAT AND I FELL BACKWARDS WHILE DRIVING. THIS WILL BE THE 4TH TIME THE SEAT BELT RECLINER BOLT BROKE. I BELIEVE I AM DUE FINANCIAL RESTITUTION EVEN THOUGH I DID NOT GET INJURED OR WORSE I COULD HAVE KILLED SOMEONE AT HIGHWAY SPEEDS. I WAS ON A CITY STREET AT 40MPH WHEN THIS HAPPENED.

Incident: July 28, 2017 · Filed: August 11, 2017

TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING AT ANY SPEED, A FUEL ODOR WAS NOTICED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FREMONT AUTO MALL IN FREMONT, CA) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 216,000.

Incident: November 5, 2012 · Filed: November 4, 2014

TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

Incident: April 23, 2008 · Filed: October 27, 2014

FROM THE TIME OF PURCHASE WE NOTICED THE INTERIOR LIGHTS FLICKERING. THIS COULD OCCUR WHILE DRIVING, WHILE PARKED, AND EVEN WHILE THE CAR WAS TURNED OFF AT NIGHT. THE CAR'S ALARM WOULD ALSO CHIRP WHEN THE CAR WAS OFF. THIS HAS CONTINUED, AND PROGRESSED TO THE BATTERY DRAINING IF UN-DRIVEN FOR OVER 12 HOURS. WE COULDN'T GET ANY OF OUR MECHANICS TO TAKE AN INTEREST IN THE ISSUE. THEY COULDN'T OFFER ANY SUGGESTIONS. WHEN HAVING A MINOR ACCIDENT REPAIRED, A MECHANIC SUGGESTED A PROBLEM WITH THE WIRING HARNESS. *TR

Incident: August 9, 2012 · Filed: August 9, 2013

TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AS THE RPM READING INCREASED. THE CONTACT STATED THAT AFTER SHUTTING THE ENGINE OFF AND RESTARTING, HE WAS ABLE TO DRIVE WITHOUT FAILURE. THE FAILURE LATER RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR

Incident: September 22, 2011 · Filed: October 6, 2011

AFTER BACKING OUR CAR OUT OF THE CARPORT, WE NOTICED A LONG THIN PIECE OF CORRODED METAL LAYING ON THE GROUND. I GOT UNDER THE CAR AND FOUND THAT THE FUEL TANK RETAINING STRAPS WERE SEVERELY CORRODED, THE ONE ON THE LEFT SIDE OF THE CAR HAD HOLES COMPLETELY CORRODED THROUGH. THE SUSPENSION COMPONENTS HAVE HEAVY SURFACE CORROSION AS WELL. I FEEL THAT IF THE AUTOMOTIVE MANUFACTURES CONTINUE TO USE METAL FUEL TANK RETAINING STRAPS THEY SHOULD ENCASE THEM IN A NON CORROSIVE MATERIAL. THIS WOULD REDUCE THE EFFECTS OF CORROSION AND CHAFING OF THE FUEL TANK, THIS IS A HIGH VIBRATION AREA. I CONTACTED CHRYSLER VIA E-MAIL, THEIR RESPONSE WAS,( UNFORTUNATELY WE ARE UNABLE TO DIAGNOSE THE SITUATIONS YOU HAVE OUTLINED IN YOUR E-MAIL). I THEN CONTACTED CHRYSLER BY PHONE AND TOLD THE REPRESENTATIVE ABOUT MY SITUATION. HE TOLD ME DUE TO THE AGE OF THE CAR AND THE MILEAGE THAT THERE WAS NOTHING THEY COULD DO. AT THAT POINT I ASKED HIM IF I COULD SPEAK TO A SUPERVISOR, HE TOLD ME AT THAT TIME THEY WERE NOT AVAILABLE AND THAT THEY WOULD CALL ME BACK. I NEVER RECEIVED A CALL BACK, HOWEVER I DID RECEIVE A CUSTOMER SURVEY ON MY E-MAIL ACCOUNT. WITH THIS BEING A DANGEROUS SAFETY ISSUE I COULD NOT WAIT FOR CHRYSLER'S RESPONSE. I REPLACE THE FUEL TANK STRAPS MYSELF, I FOUND REPLACEMENT STRAPS AT A LOCAL AUTO PARTS STORE. I HAVE REVIEWED THIS DOT WEB SITE ON PREVIOUS COMPLAINTS WITH THIS MODEL, MAKE AND YEAR AUTOMOBILE. FOUND NOTHING IN REGARDS TO THE FUEL TANK STRAPS. I DID FIND A SERVICE BULLETIN ISSUED BY CHRYSLER ON THE TRANSMISSION CONTROL MODULE WHICH WE HAD REPLACED A FEW YEARS AGO. THIS WAS AN VERY EXPENSIVE REPAIR, WE WERE NEVER NOTIFIED OF THE SERVICE BULLETIN. ANOTHER COMPLAINT FROM A CUSTOMER ABOUT LOSS OF TIRE PRESSURE A SAFETY ISSUE AS WELL. WE ALSO EXPERIENCED THIS, THE TIRES HAD TO BE REMOVED FROM THE RIM AND THE MATING SURFACE OF THE RIM TO TIRE CLEANED. *TR

Incident: December 16, 2010 · Filed: January 14, 2011

TL* THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. THE CONTACT WAS DRIVING 50 MPH HE DROVE OVER BLACK ICE AND CRASHED INTO ANOTHER VEHICLE. A PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK, AND WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT THAT ALTHOUGH THE VEHICLE WAS DESTROYED, BECAUSE THE FRAME WAS UNDAMAGED THE AIR BAGS DID NOT DEPLOY. THE FAILURE MILEAGE WAS 99,000.

Incident: April 1, 2010 · Filed: August 6, 2010

2002 CHRYSLER CONCORDE 2.7L ENGINE. ENGINE NOISE DUE TO EXCESS SLUDGE BUILD UP IN ENGINE EVEN THOUGH SUGGESTED MAINTENANCE ROUTINE WAS FOLLOWED PERFORMING OIL CHANGES AT PROPER INTERVALS. CLIO MICHIGAN CHRYSLER DEALERSHIP MAINTENANCE TECHNICIAN SUGGESTED A TOTAL ENGINE REBUILD OR A USED ENGINE REPLACEMENT AT A COST OF MORE THAN 3000.00 DOLLARS EVEN THOUGH THE ENGINE HAS ONLY 73774 MILES OF NORMAL DRIVING USE. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THERE HAVE BEEN NUMEROUS COMPLAINTS AND SUBSEQUENT CLASS ACTION LAWSUITS FILED AGAINST DAIMLER CHRYSLER CORPORATION AS A RESULT OF PREMATURE FAILURE OF THE 2.7L ENGINE MANUFACTURED BY THE CHRYSLER CORPORATION. I THEN FILED A FORMAL COMPLAINT WITH THE CHRYSLER CORPORATION IN REGARD TO THE ENGINE NOISE AND POSSIBLE PREMATURE FAILURE AND SUGGESTED REPAIR COST AND AS OF HIS DATE HAVE NOT BEEN CONTACTED BY THE SAID CORPORATION. *TR

Incident: June 19, 2005 · Filed: February 23, 2010

BEGINNING IN 2005, THE AIRBAG LIGHT ON OUR CHRYSLER CONCORDE DASHBOARD BEGAN INTERMITTENT ON/OFF WHILE DRIVING. THE PROBLEM PERSISTED, BUT KNOWING IT WAS OUT OF WARRANTY AND HOW DIFFICULT ELECTRICAL PROBLEMS ARE, WE IGNORED IT. FINALLY IT REMAINED ON IN 2006 AND IN 2010 WE HAD THE AIRBAG MODULE REPLACED BY OUR DEALER. THE REPAIRED FAILED AND NOW SEEMS TO BE A DEFECTIVE WIRING HARNESS. THE CAR REMAINS AT THE DEALER. THE PARE IS UNAVAILABLE AND THE COST COULD BE THOUSANDS FOR A CAR WORTH 7K. HAS CHRYSLER HAD PROBLEMS WITH THIS MODULE OR HARNESS THAT COULD HAVE BE A SAFETY RECALL? *TR

Incident: May 30, 2009 · Filed: May 30, 2009

2002 CHRYSLER CONCORDE. DRIVER'S SEAT BACK SUDDENLY RECLINED. THE SEAT BACK WILL NOT STAY UP. CHRYSLER RECALL C04 (NHTSA CAMPAIGN NUMBER 03V035000 HAD ALLEGEDLY BEEN PERFORMED ON THIS VEHICLE BY THE SELLING DEALER, LAFLAM CHRYLER IN RUNNEMEDE, NJ, ON FEB 20, 2007. THIS RECALL IS SUPPOSED TO ENTAIL REPLACEMENT OF THE SEAT BOLT ASSEMBLY TO PREVENT THIS PROBLEM. I AM THE ORIGINAL OWNER. *TR