2018 Chevrolet Volt Recalls, Ratings & Complaints

Incident: September 3, 2026 · Filed: October 27, 2026

My 2018 Chevrolet Volt LT (VIN [XXX]) suffered a Battery Energy Control Module (BECM) failure at 142,185 miles. Gandrud Chevrolet in [XXX], diagnosed the failure, citing GM Technical Service Bulletin 18-NA-261 and diagnostic codes U2619, U2620, U2621, U2622, U2623 and U2624. The dealer replaced the BECM (part 24296900), programmed it, and performed associated work. The repair was completed XXX. The invoice was $3,160.70; I am seeking $3,066.25 in reimbursement for the qualifying repair expenses. GM denied coverage because my VIN is excluded from Special Coverage XXX, despite the dealership-confirmed BECM failure. I pursued the matter through GM Customer Assistance (case 106790207), mediation (case XXX), and Wisconsin DATCP (case XXX). GM maintained that the special coverage does not apply to my VIN. NHTSA previously investigated BECM failures under PE23022. However, owners continue to report similar problems in 2026, including reduced propulsion, inability to drive or restart, charging failures, and reported BECM failures. I ask NHTSA to review these 2026 complaint records alongside mine: XXX A sudden loss of propulsion can leave a vehicle unable to maintain speed or move safely with traffic, creating a potential crash risk. I am concerned that VIN-based coverage exclusions may leave vehicles susceptible to the same failure without an effective remedy. Please review these reports collectively, reassess whether the current coverage captures the affected vehicles, and determine whether further investigation, expanded coverage, or a safety recall is warranted. I can provide my repair invoice, diagnostic documentation, and GM’s written denial. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: October 24, 2026 · Filed: October 24, 2026

While driving through a canyon to get home, my check engine light came on and I saw the message "Propulsion Power Reduced" on my dash. The speed limit on that road is 65 mph, and I lost power going up a hill and went from 65 mph on cruise control to 48 mph. There are a lot of cars on that road, and it could've caused a serious accident. My vehicle does exactly what the GM extended coverage describes and is within the parameters, but somehow my vehicle does not qualify. This could've been bad on that road is it was raining or snowing.

Incident: August 31, 2026 · Filed: September 29, 2026

The vehicle operates normally in all-electric mode for its full range of approximately 48 miles. The failure occurs consistently at the exact moment the high-voltage battery depletes and the vehicle attempts its automatic transition from electric propulsion to the internal combustion engine. At the point of transition, an unexpected surging or sudden acceleration occurred, followed immediately by a propulsion power reduced warning and an engine not available message on the instrument panel. The gas engine completely failed to engage or deliver power. Because the battery was depleted, the vehicle suffered an immediate, severe loss of motive power and rapidly decelerated in active traffic despite full depression of the accelerator pedal. This sudden inability to maintain road speed during the powertrain handover left the vehicle stalled in traffic, creating an acute risk of a rear-end collision. The vehicle has not yet undergone formal inspection or scanning by a dealership or repair facility due to diagnostic fee barriers that should be covered by manufacturer safety protocols. The vehicle and its components remain in their failed, unmodified state and are available for inspection upon request. The failure condition involves a breakdown in hybrid powertrain handoff systems, consistent with documented defects in the battery energy control module (BECM) under GM Special Coverage Program N232432680, or critical failures in the engine management and exhaust gas recirculation circuits that prevent transition to gasoline power. General Motors must investigate and address the safety implications of plug-in hybrid vehicles abruptly losing all motive power when electric charge is exhausted.

Incident: September 8, 2026 · Filed: September 28, 2026

2018 Chevy Volt LT. Diagnosed with a bad battery section on September 9, 2026. Warranty part number # 24060120 ordered by dealer. Status September 28, 2026 - Part back-ordered / No ETA. Dealer refuses to provide a loaner car while waiting for the part.

Incident: December 26, 2025 · Filed: September 25, 2026

FAILURE SUMMARY & SAFETY RISK: While operating in live traffic, the vehicle experienced a sudden loss of motive power and entered a "Propulsion Power Reduced" failsafe mode, creating a severe rear-end collision hazard. The vehicle is currently grounded and remains available for inspection upon request. WARNING SYMPTOMS & DIAGNOSTIC CODES: The instrument cluster illuminated the Malfunction Indicator Lamp (Check Engine), the ABS warning indicator, and displayed a persistent "Propulsion Power Is Reduced" message. A diagnostic trouble scan confirmed active high-voltage communication failures and powertrain faults: U2603 (Lost Communication with Hybrid/EV Battery Interface Control Module), P25A2 (Brake System Control Module Requested MIL), and ABS code C0500-00. PRIOR HISTORY & FAILURE TO CURE: This identical high-voltage Battery Energy Control Module (BECM) failure previously occurred in December 2025 at 97,808 miles and was presented to an authorized Chevrolet dealership for repair. The facility claimed the vehicle was repaired, but the exact same catastrophic high-voltage failure recurred in under 4,000 miles (at 101,635 miles). MANUFACTURER POLICY & OBSTRUCTION OF REPAIR: General Motors recognized this hazardous defect under Special Coverage N232432680 (covering BECM replacement for 15 years/150,000 miles at $0.00 cost). This policy links to GM Master Bulletin 07-00-89-037S mandating direct-bill Courtesy Transportation for grounded safety defects. Despite this, when presented for warranty repair, the authorized Chevrolet dealership explicitly refused intake and refused to honor the transportation mandate, stating on the record: "Yes, I do decline". GM Corporate (Case 98734634) admitted coverage applied but failed to compel franchise compliance, leaving a dangerous, immobilized high-voltage hybrid vehicle stranded without access to safety-mandated repair bays.

Incident: August 10, 2026 · Filed: August 27, 2026

The vehicle frequently fails to register that the transmission has been shifted into Park. When this happens the instrument cluster displays "Action Required / Shift to Park" and the power (STOP/START) button will not shut the vehicle off. The condition is intermittent. I can usually clear it only by shifting through the gear positions and back into Park repeatedly, sometimes many times, before the vehicle will power down. SAFETY RISK: Because the transmission control module does not confirm Park, I have no assurance the parking pawl is engaged when I leave the vehicle, creating a rollaway hazard. The vehicle also cannot be shut down, which leaves its systems energized and drains the 12-volt battery, risking being stranded. I now apply the parking brake at every stop as a precaution. WARNING MESSAGE: The "Action Required / Shift to Park" message first appeared within days of purchase. I bought the vehicle used on 07/29/2026 at 69,471 miles and reported the fault to the selling dealer on 08/10/2026, twelve days later. CONFIRMED BY DEALER: Yes. On 08/19/2026 the selling dealer's service center diagnosed the cause as "internal shifter microswitch failure" and recorded the correction as "Replaced Transmission shifter controller assembly and cleared codes" (repair order 1133072). The fault returned within approximately half a day. On 08/26/2026 the dealer opened a second order for the same concern, recording the same cause and the same correction and listing the same part, shifter assembly part number 13540961 (invoice 1133224). The vehicle is currently at that service center and the defect is not corrected. The condition is worsening — it occurs more often and takes more attempts to clear than when first reported. The vehicle is available for inspection. It has not been inspected by the manufacturer, by police, or by an insurance representative.

Incident: July 27, 2026 · Filed: August 27, 2026

I was driving back from [XXX] on XXX, when I received a "propulsion power limited" message on my dash with a check engine light. I pulled off to a nearby gas station and tried to scan the code to figure out what was going on when I then received the message "Engine unavailable" and the car shut off. I checked the fuse box and found that the F03 Fuse had blown. I replaced the fuse and attempted to start the car again. It began normally, but then after driving 10 feet, I received the "engine unavailable" message again with a check engine light and the car no longer had power and I had to coast into a parking spot. I checked the fuse again and found it was blown. If I had not stopped in the gas station, I would have been stranded on the side of the highway, or worse yet, I would have stalled out on the highway and potentially got hit. I had my car towed to a dealership who eventually completed their inspection of the car on XXX and determined that the EGR Valve had failed (the servo motor burned out and blew the F03 Fuse). This is a well known issue on the 2nd Generation of Volts and it is likely faulty servo motors in the EGR valves. The Dealership even included in its financial assistance request to Chevy on my behalf that the EGR valve failure is a known issue. When asked if there was any preventative maintenance suggested to prevent the EGR valve from failing, the service technician indicated that there wasn't anything that I did as the end user to cause the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: July 30, 2026 · Filed: August 17, 2026

I was driving on an interstate in Seattle, and the car completely died. A check engine light went on. I had to roll into the shoulder and call for a tow to the dealership's service department. Here is what they found: ----60GCZ ENGINE REPAIR DIAG/ customer reports the ses lamp is on with reduced propulsion message displayed. Check and advise. 1. Tested vehicle and verified reduced propulsion power message and SES light. Scanned vehicle for codes and found multiple P0489, P0030, P0031, P0132, P0135, P0137, P0443, P0458, P0597, P0598, P06DA, P06DB, and P103C. Traced back to no power on circuit 5293. Traced back to blown 15-amp fuse 3 of under hood fuse block. Found bulletin #24-NA-080 stating this can be caused by a short in the EGR valve. Tested circuit 5293 and found short at the EGR valve. Advise EGR valve and cooler replacement then retest.---- We disconnected the EGR valve, which means we are driving only on gas, not electric. We cannot charge it anymore. The cost to replace the valve and cooler is over $4k because Chevrolet does not make the vehicle anymore or the EGR valve part apparently. This is a SIGNIFICANT safety hazard if the car is going to simply die suddenly. It is a miracle I did not get hit.

Incident: May 28, 2026 · Filed: August 7, 2026

What component or system failed? When the BCEM failed on my car, it led directly to the transmission failing as well as the PIM. I was driving normally then had a completely inoperable car with no warning. I was told to pay over $17k for repairs by the dealership because there is no recall on the transmission, but I see proof that this is a common issue among Volt users. There needs to be a recall and repair to keep the road safe. How was your safety or the safety of others put at risk? I was driving on a busy road to school when my car fully locked up, jerked like crazy, and became inoperable. If I had been somewhere like a freeway instead of in front of a school, I likely would have become badly injured when the wheels stopped even turning. The tow truck even had to use wood under my wheels to get it onto the tow truck. Has the problem been reproduced or confirmed by a dealer or independent service center? I took it to the dealership and worked only with them. They replaced the BCEM without charge but have left me with an inoperable vehicle because I am unwilling to pay twice the cost of the car to repair it. Has the vehicle or component been inspected by the manufacturer? Dealership. But also, as mentioned, this is clearly common and needs to be recalled. A 2018 car with 117k miles of gentle driving on a well maintained vehicle shouldn't be failing, and there shouldn't be so many Volts being sold for parts because their transmission failed. This is clearly a dangerous issue related to production and should have a recall. Were there any symptoms of the problem prior to the failure, and when did they first appear? I bought the car with just under 16k miles in 2021 and within 3 months I had symptoms, but the dealership couldn't figure them out, as they happened intermittently and only in heat, and the dealership always sent me away without repairs. The failure itself happened at 62°, but was foreshadowed by lesser versions of its demise.

Incident: August 2, 2026 · Filed: August 5, 2026

While driving on a highway the car started to hesitate, a message appeared on the console "Propulsion power is reduced" and the engine light turn on. After driving some miles, a new message appeared: "Engine unavailable, service soon" and the car only ran on electric power, no motor engine. I had the same problem 3 year ago and the dealer identified the problem as a shorted EGR valve. This time I knew this shorted EGR valve burns the F3 fuse. I managed to get to a car part shop and bough several fuses (15 amp). After replacing the fuse 3 times I managed to get to the dealer. The repairs cost $3000+ (up from $1000+ 3 years ago). This problem is well documented on the GM service technical bulletin "21-NA-116" dated February, 2023. Three years ago I was in the middle of nowhere in South Texas and it took 6 hours to get a tow truck This time I was lucky enough to be close to to a town that the remain battery power was enough to get to the store where I bought the fuses. GM should recall this part and do a proper fix