NHTSA campaign 25V011000 · Manufacturer campaign 01C

Jeep Recall 25V-011: Loss of Drive Power from Damaged PTU

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 25V011000 (Manufacturer campaign 01C) was reported by Chrysler (FCA US, LLC) on January 16, 2025, with 63,130 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jeep Cherokee for model years 2017–2019. Owners were notified on February 19, 2026, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 25V011000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Jeep VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
25V011000 (also written 25V-011 or 25V011)
Filed by
Chrysler (FCA US, LLC)
Manufacturer campaign number
01C
Report received
Potentially affected
63,130 vehicles (per NHTSA)
Component
Power Train
Owners notified

Repair completion: 33.73% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 25V011000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Jeep

  • Jeep Cherokee

    • 2017 · Vehicles built starting October 10, 2016 (per NHTSA)
    • 2018
    • 2019 · Vehicles built through February 20, 2019 (per NHTSA)
All Jeep recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 25V011000.

Defect description

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Safety consequence

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Manufacturer remedy

Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Sources

Official NHTSA notice for recall 25V011000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.