NHTSA campaign 24V893000 · Volvo Bus campaign SR24-86
Volvo Bus Recall 24V-893: Emergency Exit Label May Detach/FMVSS 217
NHTSA recall 24V893000 (Volvo Bus campaign SR24-86) was reported by Volvo Bus Corporation on November 26, 2024, with 5 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volvo Bus 9700 for the 2025 model year. Owners were notified on December 19, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V893000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V893000 (also written 24V-893 or 24V893)
- Filed by
- Volvo Bus Corporation
- Volvo Bus campaign number
- SR24-86
- Report received
- Potentially affected
- 5 vehicles (per NHTSA)
- Component
- Equipment — Other — Labels
- Owners notified
- Safety standard
- FMVSS 217
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V893000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volvo Bus
Volvo Bus 9700
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V893000.
Defect description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Manufacturer remedy
Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Sources
Official NHTSA notice for recall 24V893000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.