NHTSA campaign 24V625000 · Manufacturer campaign R23-14
MCI Recall 24V-625: Battery Damage from Over-Current Condition
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 24V625000 (Manufacturer campaign R23-14) was reported by Motor Coach Industries on August 20, 2024, with 24 vehicles potentially affected (per NHTSA). NHTSA's record lists the MCI D45CRTELE for the 2021 model year. Owners were notified on September 6, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V625000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V625000 (also written 24V-625 or 24V625)
- Filed by
- Motor Coach Industries
- Manufacturer campaign number
- R23-14
- Report received
- Potentially affected
- 24 vehicles (per NHTSA)
- Component
- Electrical System — Propulsion System — Traction Battery
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V625000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
MCI
MCI D45CRTELE
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V625000.
Defect description
Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
Safety consequence
Battery damage can cause battery cells to short circuit, increasing the risk of a fire.
Manufacturer remedy
MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 24V625000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.