NHTSA campaign 24V391000 · Nissan campaign R24A3
Nissan Recall 24V-391: Unexpected Loss of Drive Power
NHTSA recall 24V391000 (Nissan campaign R24A3) was reported by Nissan North America, Inc. on June 3, 2024, with 84 vehicles potentially affected (per NHTSA). NHTSA's record lists the Nissan Ariya for the 2023 model year. Owners were notified on July 26, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V391000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Nissan VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V391000 (also written 24V-391 or 24V391)
- Filed by
- Nissan North America, Inc.
- Nissan campaign number
- R24A3
- Report received
- Potentially affected
- 84 vehicles (per NHTSA)
- Component
- Electrical System — Propulsion System — Traction Motor
- Owners notified
Repair completion: 96.43% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V391000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Nissan
Nissan Ariya
- 2023 · Vehicles built May 30, 2022 – February 27, 2023 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V391000.
Defect description
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.
Safety consequence
An unexpected loss of drive power increases the risk of a crash.
Manufacturer remedy
Dealers will replace the front traction motor assembly, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 24V391000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.