NHTSA campaign 24V347000
CUSTOM TRUCK & BODY WORKS Recall 24V-347: Overloaded Electrical System May Cause Fire
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 24V347000 was reported by Custom Truck And Body Works on May 16, 2024, with 1 vehicle potentially affected (per NHTSA). NHTSA's record lists the CUSTOM TRUCK & BODY WORKS Ford F-550 for the 2020 model year. Owners were notified on May 17, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V347000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V347000 (also written 24V-347 or 24V347)
- Filed by
- Custom Truck And Body Works
- Report received
- Potentially affected
- 1 vehicle (per NHTSA)
- Component
- Electrical System — Wiring
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V347000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
CUSTOM TRUCK & BODY WORKS
CUSTOM TRUCK & BODY WORKS Ford F-550
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V347000.
Defect description
Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Safety consequence
Overloaded electrical circuits can overheat, increasing the risk of fire.
Manufacturer remedy
Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 24V347000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.