NHTSA vehicle safety data
2020 CUSTOM TRUCK & BODY WORKS Ford F-550 Recalls, Ratings & Complaints
The 2020 CUSTOM TRUCK & BODY WORKS Ford F-550 has 3 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized CUSTOM TRUCK & BODY WORKS dealer.
NHTSA recall and complaint data for the 2020 CUSTOM TRUCK & BODY WORKS Ford F-550. Recall data is refreshed daily from NHTSA.
ELECTRICAL SYSTEM:WIRING
NHTSA #25V329000Reported June 2, 2025 · Custom Truck And Body Works
Potentially affected: 3 vehicles
Defect description
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Safety consequence
Overloaded electrical circuits can overheat, increasing the risk of fire.
Manufacturer remedy
Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.
ELECTRICAL SYSTEM:WIRING
NHTSA #24V347000Reported May 16, 2024 · Custom Truck And Body Works
Potentially affected: 1 vehicles
Defect description
Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Safety consequence
Overloaded electrical circuits can overheat, increasing the risk of fire.
Manufacturer remedy
Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA #21V408000Reported June 1, 2021 · Custom Truck And Body Works
Potentially affected: 990 vehicles
Defect description
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Safety consequence
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Manufacturer remedy
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other CUSTOM TRUCK & BODY WORKS Ford F-550 model years
Check your 2020 CUSTOM TRUCK & BODY WORKS Ford F-550 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your CUSTOM TRUCK & BODY WORKS Ford F-550 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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