NHTSA campaign 24V188000 · Ford campaign 20C19
Ford Recall 24V-188: Rearview Camera Image May Not Display/FMVSS 111
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 24V188000 (Ford campaign 20C19) was reported by Ford Motor Company on March 8, 2024, with 1,988 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Explorer for the 2020 model year. Owners were notified on April 4, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 24V188000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 24V188000 (also written 24V-188 or 24V188)
- Filed by
- Ford Motor Company
- Ford campaign number
- 20C19
- Report received
- Potentially affected
- 1,988 vehicles (per NHTSA)
- Component
- Back Over Prevention — Sensing System — Camera
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 62.22% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 24V188000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford Explorer
NHTSA's recall notice
As NHTSA's recall record states it for campaign 24V188000.
Defect description
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 24V188000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.