NHTSA campaign 23V899000 · Mack campaign SC0457
Mack Recall 23V-899: Steering Gear Assembled Incorrectly
NHTSA recall 23V899000 (Mack campaign SC0457) was reported by Mack Trucks, Inc. on December 26, 2023, with 284 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mack ANTHEM (AN), Mack PINNACLE (PI/PN) and Mack TERRAPRO (TE) for the 2024 model year. Owners were notified on February 9, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V899000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V899000 (also written 23V-899 or 23V899)
- Filed by
- Mack Trucks, Inc.
- Mack campaign number
- SC0457
- Report received
- Potentially affected
- 284 vehicles (per NHTSA)
- Component
- Steering
- Owners notified
Repair completion: 72.89% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V899000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mack
All Mack recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 23V899000.
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Safety consequence
A loss of steering control increases the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V899000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.