NHTSA campaign 23V864000 · Toyota campaign 23TA16
Toyota Recall 23V-864: Air Bag May Not Deploy Properly/FMVSS 208
NHTSA recall 23V864000 (Toyota campaign 23TA16) was reported by Toyota Motor Engineering & Manufacturing on December 20, 2023, with 12,575 vehicles potentially affected (per NHTSA). NHTSA's record lists the Toyota Corolla Cross for model years 2022–2023. Owners were notified on January 26, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V864000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Toyota VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V864000 (also written 23V-864 or 23V864)
- Filed by
- Toyota Motor Engineering & Manufacturing
- Toyota campaign number
- 23TA16
- Report received
- Potentially affected
- 12,575 vehicles (per NHTSA)
- Component
- Air Bags — Frontal
- Owners notified
- Safety standard
- FMVSS 208
Repair completion: 92.49% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V864000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Toyota
All Toyota recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 23V864000.
Defect description
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety consequence
An air bag that does not deploy as intended increases the risk of injury during a crash.
Manufacturer remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V864000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.