NHTSA campaign 23V384000 · Toyota campaign 23TB04/23TA04

Toyota Recall 23V-384: Air Bag May Not Deploy Properly/FMVSS 208

NHTSA recall 23V384000 (Toyota campaign 23TB04/23TA04) was reported by Toyota Motor Engineering & Manufacturing on May 30, 2023, with 96,007 vehicles potentially affected (per NHTSA). NHTSA's record lists the Toyota Corolla Cross for model years 2022–2023. Owners were notified on July 25, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V384000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Toyota VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 23V384000 (also written 23V-384 or 23V384)
Filed by: Toyota Motor Engineering & Manufacturing
Toyota campaign number: 23TB04/23TA04
Report received: May 30, 2023
Potentially affected: 96,007 vehicles (per NHTSA)
Component: Electrical System — Instrument Cluster/Panel
Owners notified: July 25, 2023
Safety standard: FMVSS 208

Repair completion: 93.71% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V384000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Toyota

Toyota Corolla Cross
- 2022, 2023

All Toyota recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V384000.

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

Safety consequence

An air bag that does not deploy as intended increases the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V384000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.