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NHTSA campaign 23V854000

Mercedes-Maybach and Mercedes Benz Recall 23V-854: Roof Panel May Detach From Vehicle

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 23V854000 was reported by Mercedes-Benz USA, LLC on December 15, 2023, with 2,976 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz AMG C63, Mercedes Benz C 300, Mercedes Benz CLA 250 and more for model years 2014–2020. Owners were notified on March 22, 2024, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V854000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
23V854000 (also written 23V-854 or 23V854)
Filed by
Mercedes-Benz USA, LLC
Report received
Potentially affected
2,976 vehicles (per NHTSA)
Component
Structure — Body — Roof and Pillars
Owners notified

Repair completion: 40.63% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V854000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes-Maybach

All Mercedes-Maybach recalls

Mercedes Benz

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V854000.

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V854000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.