NHTSA vehicle safety data
2020 Mercedes-Maybach S 560 4Matic Recalls, Ratings & Complaints
The 2020 Mercedes-Maybach S 560 4Matic has 3 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Mercedes-Maybach dealer.
NHTSA recall and complaint data for the 2020 Mercedes-Maybach S 560 4Matic. Recall data is refreshed daily from NHTSA.
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
NHTSA #26V216000Reported April 3, 2026 · Mercedes-Benz USA, LLC
Potentially affected: 24,092 vehicles
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
Safety consequence
A sudden loss of drive power increases the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
STRUCTURE:BODY:ROOF AND PILLARS
NHTSA #23V854000Reported December 15, 2023 · Mercedes-Benz USA, LLC
Potentially affected: 2,976 vehicles
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Safety consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM:SOFTWARE
NHTSA #21V058000Reported February 5, 2021 · Mercedes-Benz USA, LLC
Potentially affected: 1,292,258 vehicles
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Safety consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Manufacturer remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Mercedes-Maybach S 560 4Matic model years
Check your 2020 Mercedes-Maybach S 560 4Matic VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercedes-Maybach S 560 4Matic at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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