NHTSA campaign 23V744000 · Manufacturer campaign A232424320
Buick and Chevrolet Recall 23V-744: Blank Instrument Panel Display
NHTSA recall 23V744000 (Manufacturer campaign A232424320) was reported by General Motors, LLC on November 6, 2023, with 60,154 vehicles potentially affected (per NHTSA). NHTSA's record lists the Buick Encore GX, Buick Envista and Chevrolet Trax for the 2024 model year. Owners were notified on December 4, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V744000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V744000 (also written 23V-744 or 23V744)
- Filed by
- General Motors, LLC
- Manufacturer campaign number
- A232424320
- Report received
- Potentially affected
- 60,154 vehicles (per NHTSA)
- Component
- Electrical System — Instrument Cluster/Panel
- Owners notified
Repair completion: 97.13% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V744000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Buick
All Buick recallsChevrolet
Chevrolet Trax
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V744000.
Defect description
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Safety consequence
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Manufacturer remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V744000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.