NHTSA vehicle safety data
2024 Buick Encore Gx
The 2024 Buick Encore Gx has 1 NHTSA recall and 22 owner complaints on record — every open recall is repaired free at an authorized Buick dealer.
Complete safety data for the 2024 Buick Encore Gx, including NCAP crash-test ratings. Data pulled live from api.nhtsa.gov.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA #23V744000Reported November 6, 2023 · General Motors, LLC
Defect description
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Safety consequence
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Free manufacturer remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.