2024 Buick Encore GX Recalls, Ratings & Complaints

Incident: October 23, 2026 · Filed: October 27, 2026

Buick dealer is not honoring a GM service bulletin for my car because my VIN number is not on the list but yet my Car exhibits that we had exact problem that the bulletin is for and they are not even honoring the bumper-to-bumper warranty that I have on the car. And there is a kid to fix it. I have evidence I have video. I have audio of what the car does when it goes in reverse in regards to the Brake recall, but they are forcing me to drive a car that has a brake problem and a service bulletin to make the repair and they are not our honoring either the bumper-to-bumper warranty that I have on the car there’s only about 3700 miles on the car and I owned it for two years

Incident: October 1, 2026 · Filed: October 22, 2026

The contact owns a 2024 Buick Encore GX. The contact stated that upon shifting into reverse(R), the rear-view camera displayed a black screen. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 26V539000 (BACK OVER PREVENTION); as the possible cause for the failure. The failure mileage was 49,000.

Incident: October 5, 2026 · Filed: October 5, 2026

I purchased the car from Enterprise Sales and had it for two years. Just today, the instrument panel remained blank after I started the car. After a few more attempts of starting and stopping the car, the panel remained blank, so I drove home. After 2 hours, I started the car to park it, and the instrument panel returned to normal. I looked it up online and found GM had issued a recall for the 2024 Buick Encore GX for the instrument panel going blank, but when I entered my VIN, it said it was not included in the recall, even though it has the same make, model, year, and malfunction. I would like to have my car included in this recall.

Incident: August 22, 2026 · Filed: August 28, 2026

I recently bought this 2024 Buick Encore GX about a week ago and we decided to take a short trip to [XXX], as we were coming back and was driving downhill, we notice the vehicle was pulling to the left side like a strong wind pulling it. The steering wheel became very stiff and unable to pull back towards the driving lane as my daughter was trying to maneuver back, so she finally slowed down all the way to a full stop as the car approached all the way to the left by pulling hard by itself as my daughter was putting her brakes on. We waited for a few minutes as we turned off the vehicle, then after a few minutes she started back and check the steering by turning both ways to the right and left side, it felt okay then we proceeded back unto the road and came back to [XXX], but it became evening and the panel light came on, within a few hours later the panel light also became blank everything was just dark on the panel, we couldn't see the speeding monitor, the radio panel and the gear light, this happen within 3 minutes then it finally came back on again. This was very terrible and scary. If this vehicle did this to me while I am alone driving it, I wouldn't know what to do, it might kill me. I needed a good vehicle for myself, so I purchased this here in [XXX] and I am a [XXX] woman. this is a terrible vehicle please do a recall and more investigation on this vehicle. I am afraid to own this vehicle now I don't know what to do with it. this kind of vehicle should never be sold at all to the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident: May 22, 2026 · Filed: August 28, 2026

The dash and instrument panel goes completly blank at highway speeds. A very dangerous scenario. It has happened 6 times in the 3 months that i jave purchased the vehicle.

Incident: August 12, 2024 · Filed: August 12, 2026

The contact owns a 2024 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the contact received a phone call and the infotainment screen and the display for the weather and climate control system below the infotainment screen darkened and then became inoperative. The buttons below and around the center console remained operable; however, the contact was unable to see what functions were being selected or controlled because the display was dark. The infotainment screen was also inoperative, preventing the contact from viewing the functions that were controlled. The vehicle was taken to a dealer, where it was diagnosed and determined that an audio software update was needed. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 25,000.

Incident: August 3, 2026 · Filed: August 4, 2026

This is not a new issue and has happened multiple times since the purchase of this vehicle. Multiple times while driving my 2024 Buick Encore GX, the entire instrument panel intermittently goes completely blank/black. All critical information disappears, including the speedometer, fuel gauge, warning lights, and other indicators. The display does not recover on its own and only returns after I fully restart the vehicle. This creates a serious safety hazard especially at night. Without the speedometer or warning lights, I cannot accurately monitor my speed or receive important vehicle alerts, which increases the risk of a crash due to distraction and lack of critical information. The problem is intermittent and can occur at any time day or night which can become very dangerous. Although I was told my specific VIN does not fall under the formal safety recall (NHTSA 23V744000 / GM A232424320) for the same blank-instrument-panel condition, the symptoms are identical. Similar complaints from other 2024 Encore GX owners describe the exact same issue (blank dash that only recovers after a restart). After being told by the local dealer that nothing can be done about it unless I pay for an expensive diagnostic, which is beyond infuriating, I request that that dealer, certified mechanic, or Buick perform a full diagnostic, install any available software updates for the Virtual Cockpit Unit (VCU) or related systems, and resolve this SAFETY-RELATED defect under warranty.

Incident: August 15, 2025 · Filed: July 16, 2026

The contact owns a 2024 Buick Encore GX. The contact stated that while driving at 5 MPH and attempting to stop the vehicle, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the electrical system needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 54,000.

Incident: July 10, 2026 · Filed: July 14, 2026

When driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. Had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all. Car was towed to the GM Chevrolet in my area where it was fixed previously for transmission module issue. After inspection it was found by a mechanic that it was a transmission failure. Thankfully, we didn’t get into an accident but it was a close call.

Incident: June 24, 2026 · Filed: June 29, 2026

The contact owns a 2024 Buick Encore GX. The contact stated that while driving approximately 60-65 MPH on the interstate, the vehicle was shuddering abnormally while accelerating, and the transmission failed to properly shift into gear. The contact was concerned about safety while driving the vehicle at highway speeds. There were no warning lights illuminated, or messages displayed prior to the failure. After the most recent failure, the vehicle was driven to the residence. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 34,500.