NHTSA campaign 23V722000 · New Flyer campaign R23-20
New Flyer Recall 23V-722: Transmission May Separate from Driveshaft
NHTSA recall 23V722000 (New Flyer campaign R23-20) was reported by New Flyer of America, Inc. on October 26, 2023, with 2,351 vehicles potentially affected (per NHTSA). NHTSA's record lists the New Flyer XD35, New Flyer XD40, New Flyer XN35 and more for model years 2019–2024. Owners were notified on December 9, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V722000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V722000 (also written 23V-722 or 23V722)
- Filed by
- New Flyer of America, Inc.
- New Flyer campaign number
- R23-20
- Report received
- Potentially affected
- 2,351 vehicles (per NHTSA)
- Component
- Power Train — Driveline — Driveshaft
- Owners notified
Repair completion: 59.85% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V722000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V722000.
Defect description
New Flyer of America, Inc. (New Flyer) is recalling certain 2019-2024 XD35, XD40, XN35, and XN40 transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Safety consequence
A sudden loss of drive power can increase the risk of a crash.
Manufacturer remedy
New Flyer will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed December 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-20.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V722000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.