NHTSA campaign 23V667000 · Volvo Bus campaign SR23-85
Volvo Bus Recall 23V-667: Missing Emergency Exit Label/FMVSS 217
NHTSA recall 23V667000 (Volvo Bus campaign SR23-85) was reported by Volvo Bus Corporation on October 3, 2023, with 19 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volvo Bus 9700 for the 2023 model year. Owners were notified on February 1, 2024, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V667000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V667000 (also written 23V-667 or 23V667)
- Filed by
- Volvo Bus Corporation
- Volvo Bus campaign number
- SR23-85
- Report received
- Potentially affected
- 19 vehicles (per NHTSA)
- Component
- Equipment — Other — Labels
- Owners notified
- Safety standard
- FMVSS 217
Repair completion: 66.67% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V667000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volvo Bus
Volvo Bus 9700
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V667000.
Defect description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Manufacturer remedy
Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V667000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.