NHTSA campaign 23V507000 · Ford campaign 23S37
Ford Recall 23V-507: Front Windows May Not Reverse Direction
NHTSA recall 23V507000 (Ford campaign 23S37) was reported by Ford Motor Company on July 21, 2023, with 1,339 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford F-250 SD, Ford F-350 SD, Ford F-450 SD and more for the 2023 model year. Owners were notified on August 28, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V507000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V507000 (also written 23V-507 or 23V507)
- Filed by
- Ford Motor Company
- Ford campaign number
- 23S37
- Report received
- Potentially affected
- 1,339 vehicles (per NHTSA)
- Component
- Structure — Body — Door
- Owners notified
Repair completion: 93.28% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V507000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
All Ford recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 23V507000.
Defect description
Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
Safety consequence
A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
Manufacturer remedy
Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V507000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.