NHTSA campaign 23V305000 · Ford campaign 23C14

Ford Recall 23V-305: Rearview Image May Not Display/FMVSS 111

NHTSA recall 23V305000 (Ford campaign 23C14) was reported by Ford Motor Company on April 28, 2023, with 523 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Explorer for model years 2020–2022. Owners were notified on July 27, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V305000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Ford VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
23V305000 (also written 23V-305 or 23V305)
Filed by
Ford Motor Company
Ford campaign number
23C14
Report received
Potentially affected
523 vehicles (per NHTSA)
Component
Back Over Prevention — Display Function
Owners notified
Safety standard
FMVSS 111

Repair completion: 66.16% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V305000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V305000.

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V305000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.