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NHTSA campaign 23V302000 · Manufacturer campaign 45A

Jeep Recall 23V-302: Loss of Drive Power from Damaged PTU

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 23V302000 (Manufacturer campaign 45A) was reported by Chrysler (FCA US, LLC) on April 27, 2023, with 25,980 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jeep Cherokee for model years 2016–2017. Owners were notified on May 11, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V302000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Jeep VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
23V302000 (also written 23V-302 or 23V302)
Filed by
Chrysler (FCA US, LLC)
Manufacturer campaign number
45A
Report received
Potentially affected
25,980 vehicles (per NHTSA)
Component
Power Train — Automatic Transmission
Owners notified

Repair completion: 69.94% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V302000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Jeep

All Jeep recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V302000.

Defect description

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Safety consequence

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V302000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.