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NHTSA campaign 20V343000 · Manufacturer campaign W47

Jeep Recall 20V-343: Power Transfer Unit Input Splines May Break

NHTSA recall 20V343000 (Manufacturer campaign W47) was reported by Chrysler (FCA US LLC) on June 11, 2020, with 67,248 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jeep Cherokee for model years 2014–2017. Owners were notified on July 14, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V343000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Jeep VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V343000 (also written 20V-343 or 20V343)
Filed by
Chrysler (FCA US LLC)
Manufacturer campaign number
W47
Report received
Potentially affected
67,248 vehicles (per NHTSA)
Component
Power Train — Driveline — Differential Unit
Owners notified

Repair completion: 86.9% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V343000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Jeep

All Jeep recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V343000.

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Safety consequence

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V343000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.