NHTSA campaign 23V271000 · Prevost campaign SR23-305

Prevost Recall 23V-271: Seat Cushion May Detach From Frame

NHTSA recall 23V271000 (Prevost campaign SR23-305) was reported by Prevost Car (US) Inc. on April 17, 2023, with 280 vehicles potentially affected (per NHTSA). NHTSA's record lists the Prevost X3-45 Commuter for model years 2021–2023. Owners were notified on June 7, 2023, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V271000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign: 23V271000 (also written 23V-271 or 23V271)
Filed by: Prevost Car (US) Inc.
Prevost campaign number: SR23-305
Report received: April 17, 2023
Potentially affected: 280 vehicles (per NHTSA)
Component: Seats — Critical Fasteners
Owners notified: June 7, 2023

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V271000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Prevost

Prevost X3-45 Commuter
- 2021, 2022, 2023

All Prevost recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V271000.

Defect description

Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

Safety consequence

A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.

Manufacturer remedy

Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V271000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.