NHTSA vehicle safety data
2022 Prevost X3-45 Commuter Recalls, Ratings & Complaints
The 2022 Prevost X3-45 Commuter has 11 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Prevost dealer.
NHTSA recall and complaint data for the 2022 Prevost X3-45 Commuter. Recall data is refreshed daily from NHTSA.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
NHTSA #24V523000Reported July 9, 2024 · Prevost Car (US) Inc.
Potentially affected: 2,653 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Safety consequence
An unstable wheelchair increases the risk of injury to lift occupants.
Manufacturer remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
NHTSA #23V889000Reported December 22, 2023 · Prevost Car (US) Inc.
Potentially affected: 2,100 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Safety consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Manufacturer remedy
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SEATS:CRITICAL FASTENERS
NHTSA #23V272000Reported April 17, 2023 · Prevost Car (US) Inc.
Potentially affected: 280 vehicles
Defect description
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety consequence
An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.
Manufacturer remedy
Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SEATS:CRITICAL FASTENERS
NHTSA #23V271000Reported April 17, 2023 · Prevost Car (US) Inc.
Potentially affected: 280 vehicles
Defect description
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
Safety consequence
A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
Manufacturer remedy
Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SEAT BELTS
NHTSA #22V698000Reported September 19, 2022 · Prevost Car (US) Inc.
Potentially affected: 255 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety consequence
An incorrect seat belt may not adequately protect the driver during a crash, increasing the risk of an injury.
Manufacturer remedy
Prevost will replace the driver's seat and seat belt, free of charge. Owner notification letters were mailed January 16, 2023. Owners may contact Prevost's customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SEATS
NHTSA #22V496000Reported July 11, 2022 · Prevost Car (US) Inc.
Potentially affected: 206 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety consequence
During a crash, the loose backrest and the seat belt may not properly restrain the occupant, increasing the risk of an injury.
Manufacturer remedy
Dealers will inspect and replace the retention pins and c-clips, if necessary, free of charge. Owner notification letters were mailed on August 25, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
NHTSA #22V347000Reported May 18, 2022 · Prevost Car (US) Inc.
Potentially affected: 189 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.
Safety consequence
An incorrectly positioned right-side mirror can reduce the driver's visibility of what is around the vehicle, increasing the risk of a crash.
Manufacturer remedy
Dealers will repair or replace the right rearview mirror, free of charge. Owner notification letters were mailed on June 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR22-08.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SEATS
NHTSA #22V237000Reported April 12, 2022 · Prevost Car (US) Inc.
Potentially affected: 155 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com buses. The passenger bench seat frame bolts may have been improperly tightened during assembly.
Safety consequence
Loose seat frame bolts may allow the seat to move, increasing the risk of injury during a crash.
Manufacturer remedy
Prevost will inspect and tighten the bolts, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
NHTSA #22V221000Reported April 6, 2022 · Prevost Car (US) Inc.
Potentially affected: 6,342 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Safety consequence
An overheated alternator bearing can increase the risk of a fire.
Manufacturer remedy
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ELECTRICAL SYSTEM
NHTSA #22V179000Reported March 24, 2022 · Prevost Car (US) Inc.
Potentially affected: 140 vehicles
Defect description
Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2022 X3-45 Com coach buses. A nut located on the rear junction box may have been improperly tightened, causing a cable to loosen.
Safety consequence
A loose junction box cable may overheat, increasing the risk of a fire.
Manufacturer remedy
Prevost will properly tighten the cables on the rear junction box, free of charge. Owner notification letters are expected to be mailed on May 20, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SEAT BELTS:CRITICAL FASTENERS
NHTSA #21V485000Reported June 28, 2021 · Prevost Cars, Inc.
Potentially affected: 65 vehicles
Defect description
Prevost Cars, Inc. (Prevost) is recalling certain 2021-2022 X3-45 Commuter Coach buses. The passenger seats may have an attachment improperly clamped to the wall rail on the outboard side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Safety consequence
Unsecured seats may not properly restrain occupants during a crash, increasing the risk of injury.
Manufacturer remedy
Prevost will provide instructions to inspect and replace the seat belt clamp, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR SR21-308.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Prevost X3-45 Commuter model years
Check your 2022 Prevost X3-45 Commuter VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Prevost X3-45 Commuter at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Prevost VIN